Head of Design

The traditional financial advisory space is often weighed down by administrative burdens and fragmented digital tools. Your mission is to lead the design capability that solves this problem. You will translate strategic business intent into practical, elegant digital solutions that significantly reduce friction, save time, and allow intermediaries to focus on what matters most: supporting their clients. This is not a maintenance role; this is an opportunity to act as an agent of change, shaping a vibrant design culture and driving a major enterprise toward becoming a truly experience-led organization.

Profile for Success: A top performer in this role will have a demonstrable track record of taking complex, multi-faceted digital platforms and streamlining them into intuitive user experiences. You have successfully built and managed cross-functional design teams in agile environments and have the battle scars of implementing enterprise-wide design systems. You rely heavily on user research and contextual insights to inform your strategy. Ideally, you have led product design initiatives within complex B2B environments, SaaS platforms, or the broader financial services sector, and possess the consultative skills necessary to influence senior leadership.