- Location
- 4 West Rd, Stratham, NH 03885, USA
- Workplace
- Onsite
- Type
- full-time
- Seniority
- Mid
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Dayforce
Overview
The Service Writer serves automotive customers by consulting with them, building relationships, and educating them about their vehicle's condition based on mileage and MPI inspection results. Key responsibilities include dispatching work orders to technicians, maintaining facility and equipment standards, ensuring procedural compliance, and achieving high customer engagement scores. The role requires various certifications including ASE, TIA BATS, and TIA TPMS, along with completing ongoing training programs.
Skills
LMS Training Platform
Licenses & Certifications
ASE CertificationT.I.A. BATS CertificationT.I.A. Advanced TPMS Certification
Languages
English
