Physician & Community Relations Manager

Description

Help Build Relationships That Improve Access to Exceptional Orthopaedic Care

Atlantis Orthopaedics is seeking a relationship-focused healthcare professional to serve as our Physician & Community Relations Manager. In this highly visible role, you will represent the practice throughout the community, build and strengthen referral relationships, support physician engagement, and help expand awareness of the exceptional orthopaedic care we provide.

This position is ideal for someone who enjoys connecting with people, developing professional partnerships, and serving as a trusted ambassador for a growing healthcare organization. You will work closely with physicians and leadership to strengthen community presence, enhance referral networks, support workers' compensation growth initiatives, and identify opportunities that align with the practice's strategic goals.

About Atlantis Orthopaedics

Atlantis Orthopaedics, a division of South Florida Orthopaedics & Sports Medicine, is a physician-led orthopedic practice dedicated to delivering exceptional musculoskeletal care through clinical excellence, patient-centered service, and strong community partnerships.

Our providers specialize in orthopaedics, sports medicine, joint replacement, pain management, and related specialties, serving patients throughout Palm Beach County and South Florida.

What You'll Do

Physician & Referral Relations

• Build and maintain strong referral relationships with primary care providers, specialists, hospitals, emergency departments, urgent care centers, skilled nursing facilities, therapy providers, and payer networks

• Serve as the primary relationship manager for referral sources and strategic partners

• Develop targeted outreach plans to increase provider awareness and referral engagement

• Support physician onboarding by coordinating introductory meetings, community engagement, and market visibility

• Monitor referral trends and identify opportunities to strengthen referral partnerships

Community Engagement & Outreach

• Represent Atlantis Orthopaedics at networking events, educational programs, health fairs, sports physicals, sponsorships, and community activities

• Build meaningful relationships with community organizations, employers, schools, sports organizations, and healthcare partners

• Coordinate outreach initiatives that strengthen brand recognition and community presence

• Promote awareness of provider services, specialties, and patient resources

Workers' Compensation & Employer Relations

• Lead workers' compensation outreach efforts with employers, carriers, adjusters, nurse case managers, and occupational health stakeholders

• Identify opportunities to increase awareness of services and strengthen referral relationships

• Support growth initiatives related to occupational medicine and injury management services

Strategic Growth & Business Development

• Develop and execute annual outreach and business development plans aligned with organizational goals

• Identify growth opportunities and recommend initiatives that support practice expansion

• Track outreach activities, referral patterns, and performance metrics

• Analyze outcomes and provide concise executive-level reports and recommendations

• Manage outreach budgets and evaluate return on investment for marketing, sponsorship, and community initiatives

Marketing & Brand Support

• Collaborate with leadership and marketing partners to maintain a consistent and professional brand presence

• Coordinate development and quality of marketing materials, patient education resources, and outreach collateral

• Evaluate advertising, sponsorship, and partnership opportunities to ensure alignment with organizational objectives

• Monitor provider profiles, online reputation, and patient feedback trends

• Assist with website and social media content planning in collaboration with marketing vendors

Internal Collaboration

• Partner with physicians, operational leaders, and Human Resources to support organizational initiatives and employee engagement activities

• Participate in staff events, recognition programs, and committees as needed

• Serve as a trusted resource to leadership regarding market opportunities and community partnerships

Our Ideal Candidate

You are a natural relationship builder who enjoys meeting new people, developing partnerships, and creating opportunities that benefit patients, providers, and the community. You are comfortable representing an organization in professional settings and can communicate effectively with physicians, healthcare executives, employers, community leaders, and patients.

You are highly organized, self-directed, and capable of managing multiple projects simultaneously while maintaining professionalism, discretion, and strong attention to detail. You enjoy working independently while collaborating closely with physicians and leadership to achieve shared goals.

This is not a traditional marketing role. Success in this position is built on relationship development, community engagement, referral growth, and strategic outreach. 

Requirements

Required

• Bachelor's degree in Marketing, Business Administration, Healthcare Administration, Communications, or a related field

• Minimum of five (5) years of experience in healthcare provider relations, physician liaison services, business development, outreach, healthcare marketing, practice operations, or a related field

• Demonstrated success building professional relationships and supporting organizational growth initiatives

• Strong understanding of healthcare referral networks and provider engagement strategies

• Experience managing projects, budgets, and performance metrics

• Exceptional communication, presentation, and relationship-building skills

• Ability to work independently while collaborating effectively with physicians and leadership

• Proficiency with Microsoft Office and CRM or outreach tracking tools

Preferred

• Master's degree in Business Administration, Healthcare Administration, Marketing, or related field

• Orthopaedic, musculoskeletal, surgical specialty, or physician practice experience

• Experience with workers' compensation business development and employer outreach

• Existing professional relationships within Palm Beach County healthcare markets

Schedule & Travel

• Full-time position

• Regular local travel throughout Palm Beach County and surrounding communities

• Frequent in-person meetings, outreach visits, and community events

• Occasional evening and weekend activities based on business needs

Why Join Atlantis Orthopaedics?

• Join a respected physician-led specialty practice with a strong reputation for clinical excellence

• Work directly with physicians and executive leadership

• Play a key role in strengthening community relationships and supporting practice growth

• Enjoy autonomy, variety, and meaningful community engagement

• Competitive compensation and comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more

If you are passionate about building relationships, connecting people with quality healthcare resources, and making a meaningful impact in your community, we encourage you to apply.

Salary ranges shown on job search websites reflect market averages and do not reflect information specific to South Florida Orthopaedics. Candidates are encouraged to discuss compensation questions with Human Resources.