Maintenance & Calibration Officer

Change people’s lives and we love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

The Opportunity

At Cochlear, hearing is our passion. Around the world, more people choose a Cochlear-branded hearing implant system than any other.

To support our Brisbane manufacturing operations, we are recruiting for a Maintenance & Calibration Officer to join our Maintenance & Calibration (M&C) team.

This is a critical support role responsible for coordinating and streamlining the administrative processes that enable the M&C team to operate efficiently. You'll work closely with suppliers, contractors and internal stakeholders to manage purchasing, inventory, maintenance records, tooling, and scheduling activities that support our manufacturing environment.

This is an excellent opportunity for a highly organised administrator who enjoys working with systems, processes, and cross-functional teams in a regulated manufacturing environment.

Responsibilities

• Generate and issue purchase orders (POs) to contractors and suppliers in line with documented processes and service levels.
• Obtain quotations from vendors for tooling, spare parts, and other maintenance-related purchases.
• Manage blanket purchase orders, receipting activities, and invoice processing for external vendors.
• Coordinate the ordering, receiving, packing, and distribution of tools and equipment.
• Complete updates within the Enterprise Asset Management (EAM) system, including location updates and Level 1 requests.
• Organise and facilitate repairs of microscope bases, ESD-compliant mats, and other minor maintenance items.
• Maintain inventory levels of spare tooling and parts, ensuring the M&C stores remain adequately stocked.
• Take ownership of M&C spare parts management, including ordering, tracking, and inventory control.
• Assist with maintenance task scheduling and contractor coordination.
• Ensure enquiries and requests are actioned, resolved, and tracked in accordance with established processes.
• Deliver day-to-day activities within documented procedures while supporting continuous improvement initiatives.
• Work collaboratively within the M&C team and across manufacturing, engineering, and operational functions to meet business requirements.

Key Requirements

To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience in your application and at interview:

• Experience in an administrative, coordination, purchasing, stores, inventory management, or operational support role.
• Strong computer literacy, including Microsoft Word, Excel, Outlook and experience with Oracle, SAP, or similar business systems.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy when managing data, purchasing, and inventory activities.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to follow detailed work instructions and established processes.
• Experience working effectively within a team environment and collaborating with a range of stakeholders.
• Experience working within a medical device manufacturing environment or other regulated manufacturing industry.
• Familiarity with Enterprise Asset Management (EAM) systems or maintenance management systems would be advantageous.
• Ability to work varying shifts

What Makes This Opportunity Unique

• Play an important role supporting the team responsible for maintaining and calibrating equipment used to manufacture life-changing hearing solutions.
• Work across purchasing, inventory management, vendor coordination, and maintenance administration, providing variety in your day-to-day responsibilities.
• Gain exposure to manufacturing, engineering, quality, and maintenance functions within a global medical device organisation.
• Contribute to continuous improvement initiatives that enhance efficiency and service delivery across the business.

This is your chance to be part of a premier organisation with a great culture, working in a dynamic, growing, and purpose-driven environment to deliver outstanding outcomes that benefit our customers every day.

Be part of something purposeful and APPLY now by clicking on the link below and see your career grow!