Intake and Assessment Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:   

The intake worker provides critical support to the Kingston Harbour Light live in treatment program,  by ensuring that all treatment beds are fully occupied with appropriately screened clients.   Kingston Harbour Light provides treatment for men/those who self-identify as men, with concurrent disorders.

RESPONSIBILITIES AND ACTIVITIES

• To conduct all pre-admission interviews

• To respond to telephone inquiries in a timely manner

• Review potential admissions weekly with Operations Manager

• To supervise clients’ admission to program and placement of clients in rooms

• To provide urine testing when necessary

• To maintain files of all admissions, inquiries and refusals

• To facilitate groups in the program schedule

• To ensure that clients are adequately oriented to Kingston Harbour Light and its program

• Provide case management services to Correctional Service Canada (CSC) offenders in alignment with CSC funding contract requirements, including individual counselling, intake and assessment, stabilization, progress monitoring, and support planning

• To ensure that the room roster is maintained and updated regularly as required

• To establish and maintain a computerized client information data base

• To communicate and build relationships with outside agencies

• To serve on committees as appointed

• To keep Connex informed weekly regarding availability of beds

• To participate in all staff meetings

• To participate in regular direct supervision with immediate supervisor

• To participate in staff development as required

• To complete daily reporting in EMHWare

• To undertake other duties as assigned

education and experience Qualifications:

• Minimum undergraduate degree from a recognized institution (in one of the human services professions)

• Registration in a professional college an asset

• Alternative combinations of education and experience may be considered.

KNOWLEDGE, EXPERIENCE OR TRAINING IN:

• Relapse prevention, Crisis intervention, Harm Reduction Strategies, Resources and Risk Management

• CBT, MI and Strength based Approaches

• Pharmacology

• Client Assessment and Discharge Planning

• Networking, Referrals and strong knowledge of resources

• Understanding and appreciation of Diverse populations

• Knowledge and experience in substance abuse counselling, group counselling and case management

• Knowledge and experience with assessment tools

• Knowledge and experience with concurrent disorders

• Knowledge of culturally competent practices

• Knowledge and experience with data management systems and outcome measurements

• Knowledge and experience with CSC and working with offenders

• Awareness and experience with marginalized and vulnerable populations

• Basic First Aid/CPR Certification an asset

• Proficient in English language, second language an asset

Upon hiring, successful candidate must provide:

• A Protected B Clearance

CRITICAL RELATIONSHIP MANAGEMENT

Senior Management, Operations Manager, counsellors & staff within agency, clients, outside agencies

MANAGERIAL/Technical Leadership RESPONSIBILITY:  

• Reports directly to: Operations Manager

WORKING CONDITIONS:  

• Office setting, long periods of being seated, using computer, phone systems

• Little to no travel

Compensation:

The target hiring range for this position is $28.43 to $28.43 with a maximum of $28.43.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.