Hiring.Camp

Senior BPO Manager - Finance

Emma Sleep

·

1 week ago

Location
Lisbon
Workplace
Hybrid
Type
Full-time
Department
Finance
Seniority
Senior
Experience
7+ years
Education
Bachelor
Source
Lever

Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us? 

 

About The Role: 

 
We are looking for a Senior BPO Manager to join our Finance department, taking full ownership of sourcing, onboarding and managing outsourced Finance and Accounting operations across all our regions - EMEA, Americas and APAC. 
 
In this role, you will be responsible for managing external accounting partners, ensuring high-quality service delivery, regulatory compliance, and strong performance against agreed KPIs and SLAs, whilst driving continuous improvement initiatives to ensure Partners’ performance and that we are a better partner ourselves. 

Skills

ExcelTableauPower BIComplianceCustomer ServiceProject Management

Benefits

Responsibility and decision-making authority from your first day The opportunity to work on challenging tasks that contribute to your professional growth Work independently and as part of a dedicated, international team Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year) 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon. Work with and learn from experts in diverse fields Get to know your team members at our exciting company events Working from a pet-friendly office 

Similar Jobs

18

BPO Senior Manager

NTT DATA · Gurugram, HR,IN, IN

1 month ago

BPO Senior Manager

NTT DATA · Manila, NCR,PH, PH

2 months ago

BPO Senior Manager

NTT DATA · Gurugram, HR,IN, IN

2 months ago

BPO Senior Manager

NTT DATA · Dubai, Dubai,AE, AE · Hybrid

2 months ago

BPO Senior Manager

NTT DATA · Gurugram, HR,IN, IN

2 months ago

BPO Senior Manager

NTT DATA · Gurugram, HR,IN, IN

8 months ago

Senior Manager, BPO GCS Systems (Case Management), Global Customer Solutions, MedTech Supply Chain

Jj · BR031 São Paulo, Brazil · Hybrid

4 days ago

Senior Manager, BPO GCS Systems (Case Management), Global Customer Solutions, MedTech Supply Chain

Jj · US121 NJ Raritan - 1000 Highway 202 S, United States of America · Hybrid

1 month ago

Senior Manager, BPO GCS Systems (Automation), Global Customer Solutions, MedTech Supply Chain

Jj · US121 NJ Raritan - 1000 Highway 202 S, United States of America · Hybrid

1 month ago

Senior Manager, BPO GCS Systems (Automation), Global Customer Solutions, MedTech Supply Chain

Jj · US121 NJ Raritan - 1000 Highway 202 S, United States of America · Hybrid

1 month ago

Senior Manager, BPO GCS Systems (Case Management), Global Customer Solutions, MedTech Supply Chain

Jj · US121 NJ Raritan - 1000 Highway 202 S, United States of America · Hybrid

1 month ago

Senior Operations Manager – BPO (Negotiations)

broadwaysupportservices Nationaldebtrelief · Santo Domingo, DO +1

3 months ago

Senior BPO Business Development Manager

MCI · , CA · Remote, Onsite

1 month ago

Senior BPO Business Development Manager

MCI · , PH · Remote, Onsite

1 month ago

Senior BPO Business Development Manager

MCI · , US · Remote, Onsite

1 month ago

Senior General Manager - Quality (BPO)

WNS Global Services · Cape Town, NA, South Africa

5 months ago

QMS Senior Manager, Business Process Owner (BPO) for Document and Training

Kyowa Kirin · , UK

1 month ago

Senior Associate/Associate Manager, Trade Operations (LH-BPO)

Ssctech · West Palm Beach, FL, United States of America +1 · Hybrid

2 months ago