Event Set Up Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1,400 hotel rooms - all single occupancy, no suites.
- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
- Fitness Center, jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
- For more information about our property, check our website: BenchmarkHotelDFW.com
- Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

BASIC FUNCTION:  The Event Set Up Manager is responsible for the overall set up operation of the Training Center including Quality Control of Training Facilities, Event Equipment Inventory & Supplies, Meeting Room & Ballroom Set Ups, and supervision of the Event Set Up team.

ESSENTIAL FUNCTIONS:

• Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports.  Also responsible for creating schedules and approving employees time, time off and shift changes.

• Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.

• Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.

• Develop and conduct employee training through weekly and monthly departmental meetings, interaction with leadership through on-the-job training.

• Ensure payroll and expenses are kept with budget guidelines.

• Assist with set up and tear down of conference rooms requiring lifting a variety of conference tables weighing 5-70 pounds each; pulling and folding risers into place weighing 150 pounds each; lifting 3’ x 3’ dance floor sections and bending down to construct the; walking and pushing 300-pound large equipment carts to specific rooms on upper and lower floor.  Also, lift and place a variety of miscellaneous equipment throughout conference center weighing 5-60 pounds.

• Assist with coordination of production and IT services through internal process management.

• Assist with Diagram configurations following fire marshal guidelines and safety requirements.

• Order and inventory all equipment for department (rental items and purchased equipment).

• Track and report out on conference planning milestones and 30/60/90-day reports to the senior leadership team.

What are we looking for?

QUALIFICATIONS:

• 2 years supervising experience required.  1 year experience managing other managers or supervisors required.

• 2 years’ experience in hotel, convention/conference center, preferable in conference services department; knowledge of conference service equipment, set-up styles, and audio visual.

• Strong computer skills.  Highly proficient in Microsoft Excel and Outlook.  Proficient in Microsoft Word and PowerPoint.  Microsoft Teams and OneNote experience desirable.

• Strong knowledge of Event, Sales, and Catering systems required.  Infor experience desirable.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.