Criminal Justice Operations Support Specialist I

Do you want to make a difference and change lives EVERY DAY?

Do you have what it takes to be a positive influence on people in the criminal justice system?

Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day.

Respect

Integrity

Service

Empathy

Understanding

Professionalism

Intervention, Inc., a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.

We Offer:

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Pay incentive for bilingual (Spanish/English)
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

OVERVIEW

Completes receptionist and general clerical duties for the department. Provides client services as needed 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc. 
• Reflect Intervention Inc.s’ commitment to treating all persons with dignity and respect. 
• Maintain confidentiality of client and company information. 
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations.  
• Answer all incoming telephone calls promptly and professionally, maintain professional demeanor on phone  
• Direct, record and relay all incoming telephone calls and messages appropriately  
• Professionally greet and assist all visitors. 
• Collect client fees, issue receipts and secure payments according to procedures 
• Complete all clerical and filing functions as directed. 
• Ensure operation of shared office equipment, trouble shoot office equipment problems and relay technical issues for resolution. 
• Order all office supplies as required 
• Complete general administrative functions as required including but not limited to copying, faxing, filing, preparation of documents, etc.  
• Visually monitor Urinalysis testing of same sex clients 
• Monitor testing of clients through breathalyzer, oral swabs, and SleepTime. 
• Follow all Field Services policies and protocol on the collection of testing samples. 
• Sort and distribute mail daily and maintain postage meter for the program as needed. 
• Assist other office staff as needed 
• Assist with technology client downloads as required 
• Maintain cleanliness and professionalism of public areas 
• Drive personal car to other sites or locations as required, including in adverse weather 
• Attend required trainings and meetings, and apply skills and knowledge. 
• Regular and predictable attendance. 
•  

MINIMUM QUALIFICATIONS

EDUCATION and/or EXPERIENCE 

• High school diploma or equivalent credential; AND
• One year related experience and/or training; or equivalent combination of education and experience. 

SKILLS

• Ability to enter data, generate reports and create communications from variety of software programs and databases including Microsoft Office suite 
• Ability to operate multi-line telephone system 
• Ability to communicate effectively both verbally and in writing 
• Ability to remain calm in stressful situations 
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.  
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base. 
• Must pass background check and have ability to access to state criminal databases 
• Valid drivers license preferred

Title: Operations Support Specialist I
Starting Pay: $17.36/hr
Hours: M-F day shift 
Location:  Henderson, CO

Click here to learn more about Intervention Inc or go to www.int-cjs.org/employment
 

**PLEASE CHECK YOUR SPAM FOLDERS**

 You should receive a confirmation email from us within a few minutes of completing the application. If you did not receive the confirmation email, please check your Bulk/Spam or Junk email folders. If this has happened, please select the message and mark it NOT Spam/ NOT Junk, which should allow future messages to get through.

Application deadline: open until filled