- Location
- Skopje, Greater Skopje, MK
- Type
- Full-time
- Department
- Operations
- Seniority
- Entry
- Experience
- 20+ years
- Source
- BetterTeam
Description
Job Description:
Your key responsibility is to execute the daily processes and activities involved in all aspects of arranging the pick up and delivery of a truckload shipment. This multifaceted position requires your accountability in managing a group of drivers and executing dispatch functions, along with ensuring customer service commitments are being met.
DUTIES:
- Plan, book, and assist drivers in maximizing their earnings, while delivering a high level of customer service to our customers and brokers.
- Maintain direct contact with drivers throughout the day.
- Collaborate with the dispatch team to modify daily routes to accommodate the needs of customers.
- Cultivate strong relationships with drivers and customers.
- Communicate with freight brokers to provide exceptional customer service.
- Monitor company equipment, comply with maintenance and safety requirements.
REQUIREMENTS:
- Experience with the trucking industry required.
- Familiarity with Flatbed equipment is preferred.
- Must speak and write in English fluently.
- Experience in OTR dispatch is a plus.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure.
- Ability to multitask efficiently.
- Professional attitude and team mindset.
- The ability to handle difficult situations - to stay calm and make efficient & effective decisions quickly.
- Experience with DAT, Internet Truckstop, and other load boards is a plus.
We Offer:
- Full Private Health Insurance.
- Fun and energetic work environment.
- US-based company.
- Comfortable new office in Skopje (Business Center - Synergy).
- Discounts in the Cevahir Mall building, including the gym & spa center.
Working Hours: Monday to Friday 7:00am – 4:00 pm CST or 2:00pm - 11:00 pm CET (Macedonian local time)
Company Overview:
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 600+ power units and 1200+ trailers. The company’s aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Company Overview:
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 600+ power units and 1200+ trailers. The company’s aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Skills
Customer Service
