Operations Manager

Operations Manager

Salary: €45,000 to €50,000
Hours: Full time, 35 hours per week
Location: South East Ireland, office based, with occasional travel around the county
Benefits: On site parking

The opportunity

Our client, a well established, ambitious business organisation, is looking for an Operations Manager to run the day to day and turn strategy into action. Working closely with the CEO, you'll make sure the finance, systems, communications, events, and admin sides of the business are all pulling in the same direction.

This is a hands on leadership role in a small team where everyone pitches in beyond their own remit. It suits someone who takes ownership, enjoys fixing problems rather than just flagging them, and is happy getting stuck into both the numbers and the creative side.

Where you'll spend your time

Running the business

• Leading day to day operations and turning the strategic plan into priorities, actions, and measurable results
• Managing and developing the team, with clear accountability
• Overseeing invoicing, debtors, creditors, reconciliations, cashflow, and financial controls
• Coordinating monthly management reporting, year end accounts, and the annual audit
• Managing the payroll provider and internal payroll controls
• Improving processes and systems, including accounting and CRM platforms
• Tracking KPIs across revenue, membership, events, digital engagement, and projects
• Supporting the CEO with board reporting and governance
• Managing suppliers, contracts, and tenders for quality and value
• Spotting operational risks and capacity gaps before they become problems

Communications and brand

• Shaping the digital and communications strategy and owning the content calendar
• Writing polished content, from social posts and press releases to campaigns and stakeholder updates
• Keeping the brand and tone of voice consistent across everything that goes out
• Overseeing the website, social channels, and newsletters, with the team handling day to day delivery
• Guiding the creation of graphics, video, photography, and presentations

Events, projects, and services

• Overseeing the events programme, including budgets, P&Ls, and sponsorship and revenue targets
• Keeping the project portfolio on track with clear plans and milestones
• Making sure member services run smoothly
• Encouraging strong collaboration across all teams

What you'll bring

• At least 5 years' commercial or operational experience, including managing people, projects, or a business function
• A track record in operational planning and delivery
• Strong financial and commercial literacy
• Excellent written and verbal communication, including corporate copywriting
• Experience juggling multiple projects and priorities
• Confidence with business systems, CRM, or similar platforms
• A full driving licence and willingness to travel around the county
• Good judgement, a sense of ownership, and the confidence to challenge constructively
• Strong visual judgement and an interest in using technology, automation, and AI to work smarter

Nice to have

• A project management or business and management qualification
• Experience in a membership, representative, or stakeholder led organisation
• Experience overseeing digital content or brand activity
• Experience implementing new systems or improving processes
• Experience managing budgets, suppliers, and outsourced providers

Good to know

Some early morning and evening work will be needed for events.

At ThinkDifferently.ie we are an equal opportunity agency. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, ethnic origin or disability status.