Intake Coordinator - Flower Hospital - Rehabilitation

The Transition Coordinator is responsible for managing referrals and coordinating admissions for the transition of patients to and from the Flower Rehab Center. This role involves medical record review and interaction with internal and external physicians, nursing, therapists, leadership, coding and clinical documentation specialists, patients, caregivers, and the community. This role actively collaborates with the FRC PPS Coordinator, Case Managers, Transition Care Managers, and Nursing and Therapy Leadership to coordinate the timely management of insurance precertification, recertification, authorizations and appeals, length of stay, and resource utilization.  

The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.   

REQUIREMENTS 

• Education: Post High School clinical training equivalent to a certification or licensure 

• Skills: Strong verbal and non-verbal communication skills both at patient and healthcare professional levels. Ability to work in a team environment. Ability to input, retrieve and analyze relevant EMR data. Mid-level Microsoft Word and Excel skills. Must be able to commute between facilities with reliable transportation. Must be able to understand directions, communicate, and respond to inquiries with effective interpersonal skills. Must have good organizational, analytical, writing, and interpersonal skills. Must be able to input and retrieve information from electronic devices and must be able to operate copier, electronic device(s), printer, and scanner. 

• Years of Experience: Minimum of 2 years clinical experience in a patient care setting. Previous experience with utilization review, marketing, care transitions, customer service, and/or inpatient rehab. 

• License: As indicated per education obtained. 

• Certification: CPR and as indicated per education obtained. 

PREFERRED REQUIREMENTS 

• Education: Associate degree in a clinical field. 

• Skills: Ability to work with a variety of internal/external customers and healthcare providers effectively and diplomatically. 

• Years of Experience: 3-5 years clinical experience in a patient care setting.