Job Description Summary

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence.

This role is located on-site at one of our client sites in South Bay, CA.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

As the Biomedical Technician, you will work at our customer site(s), responding to service calls within a hospital or healthcare system in San Francisco Bay Area/South (San Jose area). You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction.

 

The work shift will be five 8-hour shifts.

 

Responsibilities

• Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety and environmental inspections to support our customers’ ability to deliver healthcare.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.
• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.
• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs and maintenance to our customers.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

 

Required Qualifications

• Associate’s or bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomedical or Field Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electrical, electronics, IT or mechanical equipment.
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

 

Preferred Qualifications

• Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Experience interpreting schematic diagrams.
• Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

 

 

 

 

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We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $66,560.00-$99,840.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.