Clinical Supervisor 2 - Crisis Stabilization Services

We are seeking a dynamic, knowledgeable, and personable Clinical Supervisor 2 to provide leadership and clinical oversight for our Crisis Stabilization Services. This is an opportunity for an experienced behavioral health professional who thrives in a fast-paced environment, brings sound clinical judgment to complex situations, and understands that strong leadership is built on both expertise and relationships.

The ideal candidate is a clinically grounded and approachable leader who can confidently guide staff through high-acuity and complex behavioral health situations while fostering a supportive, collaborative, and accountable team culture. This individual will be comfortable making timely decisions, providing meaningful clinical consultation, and helping staff navigate risk, crisis intervention, stabilization, and transitions of care. We are looking for someone who can see both the clinical and the operational picture. A leader who understands how staffing, workflow, community partnerships, documentation, safety, and clinical decision-making come together to provide effective crisis services.

Our ideal Clinical Supervisor 2 will bring energy, curiosity, and a strong clinical foundation to the role. They will be visible and engaged with staff, willing to step into challenging situations, and skilled at balancing compassion with clear expectations and accountability. Just as importantly, they will recognize the strengths of the team and create opportunities for staff to grow in their confidence, judgment, and clinical practice. If you are a leader who enjoys complex clinical work, values teamwork, communicates well, builds strong relationships, and wants to help shape responsive and effective crisis stabilization services, we would like to hear from you.

GENERAL STATEMENT OF DUTIES
Provides leadership and manages limited scope of services within one small to mid-sized service area or one large program area within the health department behavioral health divisions. Responsibilities include supervision of other clinical supervisory staff, program staff as well as financial and operational performance of the service or program.

SUPERVISION RECEIVED
Works under the general supervision of a health program manager or program supervisor who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.

SUPERVISION EXERCISED
Exercises full supervision for clinical supervisory, professional, technical and support staff.  May also supervise interns and volunteers.

• Maintain responsibility for direct services including: monitoring customer service delivery and work processes; ensures compliance with payer requirements; monitors staff workload and productivity; develops/implements policies and procedures; addresses quality improvement needs; conducts staff time studies and sets work parameters. Provide input on program development.

• Provide administrative support to service area; monitor and approve leave time; initiate personnel actions, purchasing; addresses risk management/employee safety; implement county and department policy. Ensure that any communication from their service area, representing the Health Department, is of a professional nature.

• Provide personnel and performance management, including staff recruitment and hiring; new employee orientation and training; performance evaluation; staff development, clinical supervision through case staffings and feedback to staff, and initiate progressive discipline. Track client service data, including fidelity measures, utilization, family satisfaction, and outcomes. Identify service gaps. Conduct chart audits, review and approve mental health assessments and treatment plans. Assist in monitoring contract/grants performance to assure compliance with requirements including developing service reports and proposals. Assist in providing community interface including outreach for meetings requiring coordination of care. Assist in balancing service cost with service needs. Responsible for assisting with reporting and monitoring of revenues and expenditures. Report this information to the Program Supervisor.

• Provide for team development, focusing on how team members work together. Facilitate conflict resolution among team members. Demonstrate the ability and willingness to resolve personnel conflicts in an effective and helpful manner. Assist in developing good working relationships with union representatives.

• Effectively manage change by acting as a “lead change agent” with teams. Confront teams as opportunities rather than obstacles. Maintain a positive attitude with firm and decisive leadership that conveys a clear direction of services, involving staff input and inspiring confidence and trust.

• Assist in communication and coordinating services with other agencies; act as Health Department representative on interagency committees; provide liaison with state agencies, develop partnerships; coordinate services across agencies and markets services.

• Perform other job duties as assigned by your supervisor.

Response Level 1:  In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.EXPERIENCE AND TRAINING

1. Bachelor's degree in a health field relevant to the position and 5 years of professional experience in that field; OR
2. Master's degree in a behavioral health field relevant to the position and 3 years of professional experience in that a behavioral health field; AND
3. Two years of supervisory experience; OR
4. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

• Must be either:  1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. Applicants may be required to pass a practical knowledge and skills assessment as part of the interview process.
• Must possess a current driver's license in the applicant's state of residence and an acceptable driving history.  Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business.  The policy can be found at:  http://apps.co.marion.or.us/APAP/.
• Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.
• The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
• This position may be subject to the following:  Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
• This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.
• This assignment is not represented by a union.
• This is a full-time position, which is not eligible for overtime.
• Typical Work Schedule:  Tuesday - Saturday, 1:00 p.m. - 10:00 p.m. or Wednesday - Saturday, 12:00 p.m. - 11:00 p.m., with flexibility depending upon the needs of the department and program.

KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of the principles and practices of individual and group counseling, case management methodology, behavioral modification, analysis and assessment, evidence-based practices, and the implementation of treatment interventions and protocols. Knowledge of clinical ethics, confidentiality, and privacy standards; community resources and referral services; clinical supervision techniques; and service monitoring practices. Familiarity with related health service principles; the State of Oregon Administrative Rules related to specialized health service areas; public health administration; integrated health care practices; and supervision and performance management.

Demonstrated ability to apply service and treatment theories relevant to specific behavioral and mental health fields across various levels of complexity. Skilled in diagnosing, evaluating, implementing, and monitoring treatment plans, and tracking client progress toward established goals. Proficient in analyzing and addressing social, psychological, and physical factors affecting clients and their families. Capable of negotiating, compromising, facilitating, solving problems, and resolving conflicts effectively. Experienced in coaching, mentoring, and training individuals and teams, as well as in developing and implementing policies and procedures. Strong communication skills, both verbal and written.

Ability to work independently in a fast-paced, team-oriented environment. Able to lead and supervise clinical supervisors and lead staff. Skilled in interpreting and applying federal, state, and county statutes, rules, and regulations relevant to program services. Competent in overseeing service planning, coordinating and managing resource utilization, and supporting the achievement of program goals and outcomes. Committed to continuous quality improvement initiatives. Able to establish and maintain effective working relationships with county employees, clients, government agencies, community organizations, and the general public.

PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; sits; moves about the work area; climbs 1 floor of stairs; lifts up to 20 lbs.; carries up to 5 lbs.; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; works in areas that may be uneven.

We offer tuition assistance for employees interested in professional development.

• Up to $2,500 per year to reimburse for tuition and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments.  The policy can be found at:  Marion County Tuition Payment Policy 303