Supervisor, Child and Adolescent Support Coordination

Supervisor, Child and Adolescent DS Support Coordination

Annual Salary: $57,119

Schedule: Monday - Friday, 8:30 am to 5 pm

Are you an experienced Support Coordinator or Case Manager ready to take the next step into leadership? Join the Hampton-Newport News Community Services Board as a Supervisor of Child & Adolescent Support Coordination and lead a dedicated team providing essential services to children and adolescents with intellectual and developmental disabilities (IDD) and their families.

In this role, you will supervise Support Coordinators, provide guidance on complex cases, promote person-centered practices, and help ensure individuals and families receive high-quality, responsive services. You will also play an important role in maintaining compliance with Virginia Department of Behavioral Health and Developmental Services (DBHDS), Medicaid Waiver, and Department of Justice (DOJ) Settlement Agreement requirements.

Requirements:

• Bachelor's Degree in a human services field of study, such as Social Work, Psychology, or Counseling, and three (3) years of experience in support coordination services to the assigned client population.

What You'll Do

• Lead, supervise, coach, and support a team of Support Coordinators providing services to children, adolescents, and their families.

• Assign and monitor caseloads and provide direct Support Coordination coverage when needed.

• Ensure required assessments, service plans, clinical documentation, and monitoring activities are completed accurately and within required timeframes.

• Promote person-centered planning and practices and provide guidance to staff on complex cases and service needs.

• Monitor required Support Coordination contacts and ensure compliance with applicable DBHDS, Medicaid Waiver, and DOJ requirements.

• Coordinate staff training and orientation related to person-centered practices, clinical documentation, IDOLS, SIS, waiver requirements, and Support Coordination standards.

• Oversee activities related to intake, assessments, service planning, provider linkage, monitoring, advocacy, crisis intervention, discharge planning, and coordination of community resources.

• Complete employee performance evaluations and provide ongoing feedback, coaching, and professional development.

• Assist with program analysis, budget development and monitoring, quality improvement, and recommendations for new initiatives.

• Collaborate with individuals, families, service providers, community partners, and other professionals to promote effective service delivery.

Why Join H-NNCSB?

The Hampton-Newport News Community Services Board provides a comprehensive continuum of community-based services to individuals and families throughout the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders.

As a full-time employee, you'll have access to a comprehensive benefits package that includes:

• Medical, dental, and vision insurance

• Virginia Retirement System (VRS)

• Paid time off and paid holidays

• Life insurance

• Flexible Spending Account

• Employee discounts and additional agency benefits

• Opportunities for professional growth and development

Join Us!

Apply today and bring your experience, leadership, and commitment to person-centered services to the Hampton-Newport News Community Services Board.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.