Production Manager

Position Overview:

Summit Golf Brands (SGB) is seeking a full-time Production Manager. The Production Manager oversees the day-to-day operations of our production facility. They manage staff, assign work, coordinate production workflows across embroidery, screen/specialty decoration, DTG printing, and finishing, and ensure orders are completed accurately, efficiently, and on schedule. They also monitor employee performance, maintain quality and production standards, address equipment issues, and communicate production updates and concerns to senior management.

Reports to: Senior Production Manager.

Supervisory Responsibilities:

• Assigns work orders and daily tasks to embroidery, special decoration, and DTG operators
• Oversees production staff across prep, embroidery, special decoration, DTG, and finishing departments on both production floors
• Ensures all employees are performing their specific tasks and adhering to company policies
• Provides performance feedback that is timely and constructive
• May assist with payroll-related duties as assigned

Duties/Responsibilities:

• Managing daily workflow and order assignments across all production departments
• Monitoring order timelines and ensuring orders are delivered to the shipping department within the allotted time for each order
• Coordinating handoffs between prep, embroidery, special decoration, DTG, and finishing to maintain consistent production flow
• Verifying prep department procedures are followed, including order completeness checks, attachment of logo department instructions, and garment organization
• Ensuring embroidery and special decoration operators follow work order instructions for design distinction, logo placement, and specified thread colors
• Overseeing DTG operations, including pretreatment, printing, drying/curing, and heat press application
• Overseeing finishing department tasks, including trimming, steaming, folding, bagging, and completion of value-added services such as UPC application and tag removal
• Ensuring operators complete routine daily machine maintenance and escalating equipment issues as needed
• Maintaining ongoing communication with the logo department, shipping, and other departments
• Reporting production status, issues, and timeline risks to the VP of Production and Senior Production Manager
• Performs all other duties as assigned