AVP Market Manager - Jacksonville

Come join our GTE Financial Team!

We are looking for a strategic, professional, leader to join as an Assistant Vice President Market Manager to lead a group community financial center. We're looking for an Assistant Vice President that will lead several branches to achieve sales and revenue goals, deliver an outstanding member experience, drive growth, navigate change management, and support their team as they help members to do more, be more, and achieve more with their money and their lives.

The Assistant Vice President CFC Market Manager is responsible for leading a team of Managers and Financial Centers toward the achievement of sales, service, and revenue goals. The Assistant Vice President is responsible for ensuring the optimal member experience is delivered along with being responsible for the oversight and management of branch operations, human resource, and performance management. The Assistant Vice President will be actively involved in supporting the team in targeted community activities and market involvement. The Assistant Vice President will be an active member of the community at the district level, promoting GTE Financial and the products and services we offer.

The Assistant Vice President will provide direction that is consistent and in support of GTE’s Vision, Mission, and Values with a focus on strengthening GTE’s brand, increasing market share and member share of wallet, and delivering the optimal member experience. The Assistant Vice President will manage to ensure the flawless execution of organizational strategies, initiatives, and changes. The candidate will demonstrate the ability to embrace change and translate strategy into action to build commitment and enthusiasm at the branch level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

      Leadership:

• Established routine visits to CFCs to track and understand the direct market and staffing needs.

• Establish sales and revenue plans and objectives and manage results by defining high expectations for themselves and branch teams.

• Leads and manages the sales and revenue planning process, adjusting plans and forecasts as required to ensure the district meets or exceeds all performance goals.

• Coach, develop, and mentor Assistant managers and branch staff by equipping them with the sales, service, and advice skills and disciplines necessary to deliver holistic advice and guidance to our members to improve their financial health and well-being.

• Provides strong leadership to the team to promote a culture of ongoing feedback, performance, and development discussions to enhance overall employee engagement and improve retention.

• Routinely coaching using the Integrity Coaching principles and Member Advantage philosophy, evaluate progress and provide frequent and timely feedback to the team.

Business Development:

• Utilize Credit Union provided market data and networking and prospecting information to solicit business services prospects and members for business services products and services.

• Perform business development sales calls to existing and prospective members to grow business membership and growth in business deposits and loans.

• Understand the nature of a business member or prospect’s business operations to provide consultative and needs based solutions.

• Have complete knowledge of all Business Banking products and services and make applicable recommendations to business members.

Strategic:

• Works directly and in close partnership with the Management Team and Line of Business partners to focus on business development opportunities in their Market.

• Helps GTE Financial build brand awareness and works to own the community they serve.

• Develops and enables an engaged, capable, and confident team to implement programs and processes focused on building deep relationships with members.

• Actively seeks opportunities to recognize staff and share best practices.

• Leads and supports the successful roll-out of new products, services, and initiatives.

• Works with Retail Leadership Team to develop and execute a deposit strategy to exceed growth goals in terms of deposit growth and cost of funds.

• Works with Retail Leadership Team to develop and implement a strategic plan to achieve sales goals and expand our member base, which includes active prospecting to build a short-term and long-term pipeline.

Operational:

• Maintains and adheres to risk management policy and procedures ensuring managers and teams are up-to-date and in compliance.

• Must demonstrate functional knowledge of The Bank Secrecy Act, in addition to other Federal laws, including, but not limited to The U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and The Bank Bribery Act.

• Qualify For NMLS registration according to the Safe Act.

Knowledge, Skills & Attributes

• Excellent coaching and strong motivators bring energy and enthusiasm to the team every day.

• Full understanding of all banking-related products and services.

• Advanced knowledge of holistic advice practices.

• Full understanding of the importance of the member (customer) experience.

• Forward-thinking, innovative, collaborative, and team based.

• Strong coaching, performance management, communication (verbal-written), and interpersonal skills.

• Proven conflict resolution, people management, and leadership skills.

• High Integrity and authentic leadership principles.

• Committed to doing the right thing in the right (ethical) way.

• Must have a team-oriented work style and be a consensus builder.

• Polished and comfortable in all environments – front-line banking center team member to Board of Directors.

• Must be a self-starter with the confidence to deal effectively with a growth-oriented Executive Management Team as a Team Member.

Required Qualifications:

• Undergraduate degree in Business, Finance, or a related field required; commensurate years of related experience may be considered in lieu of a degree.

• Minimum ten years’ experience with at least five years of progressive management experience within a financial institution (experience in the Credit Union industry is a plus) or a combination of education and experience.

• Proven sales management skills with a history of achieving outstanding results.

• Ten years of prior retail bank /credit union lending experience.

Position Details:

• Location:                      Jacksonville - Intercostal

• Department Hours:      Monday– Friday (8:00 am to 6:00 pm)

Full-time hours required, with additional hours necessary to accomplish objectives, goals, and projects.

Come and join our award-winning team!

GTE Financial is an Equal Opportunity Employer.

Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.