Office Assistant

Description

The Office Assistant plays an integral role in supporting the mission of the New Hampshire Public Defender: providing high-quality legal representation to indigent individuals accused of criminal offenses.

Working as part of a team, the Office Assistant provides clerical, informational, logistical, and reception support to clients, attorneys, management, staff, and other Program constituents. The Office Assistant works collaboratively with the office team to support the effective and efficient operations of the office.

Key Responsibilities

• Greet visitors to the office, ascertain the nature of their business and direct them accordingly.

• Answer phone and give general, non-legal information to callers; take complete messages or route call to appropriate individual.

• Handle incoming mail according to office practices.

• Handle outgoing mail according to office practices. Conduct routine mail and court delivery.

• Maintain file materials. Locate and retrieve information from files upon request.

• Operate computer, printer, photocopier, fax machine, as well as other office machines that may be utilized.

• Maintain client confidentiality in course of duties.

• Assumes other responsibilities as may be required from time to time to ensure smooth operation of the office.

Requirements

Knowledge, Skills and Abilities

• Maintains a professional appearance, in dress and in work area.

• Demonstrates respect for clients and is consistent with a professional services environment.

• Works well under pressure and demonstrates proactive attitude toward problem solving, conflict resolution, and the needs of the office staff.

• Excellent keyboarding, proofreading, and editing skills. 

• Strong word processing skills and facility with standard office and computer systems.

Educational and Experience

• High-school diploma or GED required.

• One year of administrative/office experience required; two years of related experience preferred.

Physical Requirements

Physical requirements include retrieving and distributing files, written documents, or office supplies weighing up to 25 pounds; retrieving and replacing objects from shelves up to eight feet high; sitting and keyboarding for extended periods of time.

Benefits

• Holidays/PTO/Sick Time

• State Health and Dental Insurance

• Vision Insurance

• Life/Disability Insurance

• 403(b) Retirement Account

• Professional Development Opportunities