Advanced Medical Support Assistant (AMSA)

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking an Advanced Medical Support Assistant (AMSA) to support the Veteran community in the Dayton, OH area. This position is open to all candidates, including Locum or Traveling professionals.

Position Highlights:

• Logistics:
  • Pay: $24.00 per hour
  • Contract Type: 1-year contract
  • Schedule: 8 am to 4:30 pm.
  • Location: 4100 W Third Street, Dayton, OH
• Requirements:
  • Authorization to work in the U.S. permanently, without sponsorship.
  • Certification from an accredited institution related to medical administration (Certified Medical Administrative Assistant (CMAA), Certified Clinical Medical Assistant (CCMA)) OR 2+years of experience.
  • Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS).
  • Previous experience with the VA is a plus.
• Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid sick leave
  • Paid vacation
  • 11 federal paid holidays

I’ve never heard of Terrestris. Why should I join the team?

In 2025, Terrestris was ranked 185 out of the top 5,000 fastest growing private companies in America by Inc. We hit this mark because, at Terrestris, we form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

What does a typical day look like for the Advanced Medical Support Assistant?

You will:

• Schedule: 8 am to 4:30 pm.
• Answer phones, greet patients, relay messages to appropriate staff inside or outside of the unit, schedule appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Schedule, cancel, and reschedule patient appointments and/or consults.
• Enter no-show information and monitor appointment requests from multiple electronic sources.
• Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic.
• Monitor both inpatient and outpatient appointments in areas of responsibility.
• Verify and update demographics and insurance information when patients check in for appointments.
• Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determine appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
• Serve as an initial point of contact for the units, clinics, patients, call centers, CitC, including, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems.
• Utilize practical knowledge of computerized data entry, information processing systems, and software related to patient care, the healthcare system's organization and services, and basic rules and regulations governing visitors and patient treatment.
• Apply knowledge of standard procedures, utilizing medical records, and medical terminology.

What qualifications do you look for?

You might be the professional we’re looking for if you have:

• Authorization to work in the U.S. permanently, without sponsorship.
• Certification from an accredited institution related to medical administration (Certified Medical Administrative Assistant (CMAA), Certified Clinical Medical Assistant (CCMA)) OR 2+years of experience.
• Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS).
• Previous experience with the VA is a plus.

If selected, candidates will need to complete credentialing and onboarding requirements consistent with VA medical staff processes.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits, including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week regularly are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.