Broker Assistant

H.M. Brown & Associates, Colorado’s premier automotive brokerage, is seeking an organized, customer-focused Broker Assistant to join our team in Centennial, Colorado.

This position is ideal for someone who enjoys working in a fast-paced environment, providing exceptional customer service, and helping manage the details that create a smooth vehicle-buying experience.

Starting Pay: $23.00 per hour

What We Offer:

• Paid time off that accrues from your first day of employment
• Medical, dental, vision, life, and disability insurance
• 401(k) with employer contribution
• Health and wellness membership reimbursement of up to $75 per month
• Employee discounts
• Career development and advancement opportunities
• A collaborative and professional team environment

Position Overview:

The Broker Assistant provides administrative and customer service support to H.M. Brown’s automotive brokers throughout the vehicle-buying and delivery process. This position helps coordinate customer communication, vehicle documentation, appointments, and other transaction details to ensure an efficient and positive experience.

The ideal candidate is highly organized, responsive, detail-oriented, and comfortable managing multiple priorities while working with customers, brokers, dealerships, lenders, and internal departments.

Key Responsibilities:

• Provide day-to-day administrative support to assigned automotive brokers
• Communicate professionally with customers and provide timely updates throughout the vehicle-buying process
• Assist with gathering customer, vehicle, financing, trade-in, and transaction information
• Prepare, organize, review, and track documents for accuracy and completion
• Maintain accurate customer and transaction information in company systems
• Coordinate appointments, vehicle showings, paperwork signings, and deliveries
• Communicate with dealerships, lenders, vendors, and internal departments as needed
• Assist with vehicle research, inventory inquiries, pricing information, and availability
• Track outstanding documents and follow up with the appropriate parties
• Help resolve customer questions or direct them to the appropriate broker or department
• Maintain the confidentiality of customer, financial, and company information
• Support additional administrative and operational needs as assigned

What We’re Looking For:

• Previous administrative, sales support, automotive, or customer service experience preferred
• Strong organizational skills and attention to detail
• Professional written and verbal communication skills
• Ability to prioritize tasks and manage multiple transactions simultaneously
• Strong follow-through and a sense of urgency
• Comfortable using Microsoft Office, email, CRM platforms, and other business systems
• Ability to work independently while contributing to a team environment
• Automotive dealership or brokerage experience is helpful but not required
• Valid driver’s license and an acceptable driving record

EEOC 

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. 

ADA 

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.