Position Overview

The Member Services Specialist serves as a primary frontline representative of the credit union, responsible for delivering accurate, professional, and member-focused service. This role supports new membership onboarding, account opening, and transactional services while ensuring members receive welcoming, efficient, and consistent experience.

The Member Services Specialist role is designed as a member-facing execution role and does not include lending approval authority or ownership of complex service resolution.

Primary Department, Division, or Unit:

UHS Employees Federal Credit Union

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

20

Compensation Range:

$17.05 - $22.17 per hour, depending on experience

This position is not eligible for benefits.

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Education/Experience

Minimum Required:

• High school diploma or equivalent required.
• Strong interpersonal, communication, and organizational skills.
• Ability to follow procedures, handle cash accurately, and manage multiple priorities.

Preferred:

• Prior customer service or financial experience preferred.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. 

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

 

United Health Services is an Equal Opportunity Employer.