Assistant Facility Manager

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Assistant Facility Manager

Job Summary

The Assistant Facility Manager will support the Facility Manager in ensuring smooth and efficient day-to-day operations of the facility. The role is responsible for managing technical services, soft services, transportation, food & beverage operations, vendor management, MIS reporting, compliance activities, and team coordination while maintaining high standards of service delivery, safety, and customer satisfaction.

Key Responsibilities

Facility Operations

• Support the Facility Manager in the overall management and operation of the site.
• Ensure seamless delivery of all facility management services in accordance with organizational standards and SLAs.
• Monitor daily operations and resolve operational issues in a timely manner.
• Conduct regular site inspections and ensure compliance with facility standards.

Technical Services Management

• Supervise technical teams responsible for electrical, HVAC, UPS, DG, plumbing, fire & life safety systems.
• Ensure preventive and corrective maintenance activities are completed as per schedule.
• Track equipment performance and coordinate with vendors for breakdown management.
• Support statutory compliance and maintenance audits.

Soft Services Management

• Manage housekeeping, pantry, pest control, landscaping, and waste management services.
• Ensure cleanliness, hygiene, and workplace standards are maintained across the facility.
• Conduct quality audits and implement corrective actions where required.

Transport Management

• Coordinate employee transportation requirements and vendor operations.
• Monitor transport schedules, utilization, and service quality.
• Handle employee transportation-related escalations and vendor performance reviews.

Food & Beverage (F&B) Management

• Oversee cafeteria and pantry operations.
• Coordinate with catering vendors to ensure quality, hygiene, and service standards.
• Monitor food safety compliance and address employee feedback.

Team Management

• Supervise and manage site teams, including technical staff, housekeeping personnel, pantry staff, and vendor resources.
• Conduct regular team meetings and performance reviews.
• Ensure adequate staffing and resource deployment.

Vendor Management

• Coordinate with all facility-related vendors for maintenance, repairs, consumables, and service delivery.
• Monitor vendor performance against agreed KPIs and SLAs.
• Support contract administration, renewals, and vendor evaluations.

MIS & Reporting

• Prepare daily, weekly, and monthly MIS reports.
• Track facility expenses, utility consumption, KPI performance, and operational metrics.
• Maintain records related to maintenance, audits, incidents, and compliance requirements.
• Support budget tracking and purchase order management.

Financial & Administrative Support

• Assist in annual budgeting, cost control, and expense monitoring.
• Support invoice verification, processing, and vendor payment coordination.
• Raise purchase requisitions and purchase orders as required.

Health, Safety & Compliance

• Ensure adherence to health, safety, security, and environmental standards.
• Support emergency preparedness drills and business continuity activities.
• Ensure statutory certifications and compliance records are maintained.

Client & Stakeholder Management

• Act as a point of contact for employees and stakeholders regarding facility-related matters.
• Support the Facility Manager in client meetings and operational reviews.
• Ensure high levels of customer satisfaction through effective service delivery.

Experience

• 5-8 years of experience in Facility Management, Workplace Services, Corporate Real Estate, or Property Management.
• Experience managing technical and soft services in a corporate office environment.
• Experience in vendor management and team supervision.

Technical Skills

• Good knowledge of MEP systems, HVAC, Electrical, Fire & Life Safety systems.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Knowledge of MIS reporting, budgeting, and facility management processes.
• Understanding of workplace safety and statutory compliance requirements.

Personal Skills

• Strong communication and interpersonal skills.
• Excellent coordination and stakeholder management ability.
• Proactive and solution-oriented approach.
• Strong analytical and organizational skills.
• Ability to manage multiple priorities under tight timelines.
• Team player with a customer-focused mindset.
• Self-motivated and capable of working independently.

Reporting To

Facility Manager / Regional Facility Manager

Team Managed

• Technical Team
• Housekeeping Team
• Pantry/F&B Team
• Transport Team
• Security Team (if applicable)
• Facility Service Vendors

Location:

On-site –Noida, UP

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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