VodafoneThree - Commercial Specialist

Working hours: Full time 37.5 hours per week - Monday to Friday As a Commercial Specialist, you'll play a vital role in helping our Retail channel stay resilient, customer-focused, and ready to adapt in a fast-changing telecommunications environment. When complex challenges arise that don't fit established processes, you'll help provide the clarity, insight, and commercial thinking needed to move the business forward. Working with a high level of autonomy, you'll collaborate with a wide range of stakeholders, use data to uncover meaningful insights, and turn complexity into practical solutions that support both customers and commercial success. You will: Support the resolution of complex and non-standard commercial challenges that sit outside traditional processes and frameworks. Use large and complex datasets to uncover insights, identify opportunities, and provide evidence-based recommendations. Transform data into clear, actionable analysis that supports operational and strategic decision-making. Collaborate with teams across Finance, Legal, Operations, and other business functions to deliver effective commercial outcomes. Build trusted relationships with internal and external stakeholders, ensuring alignment and shared understanding of key issues. Create high-quality presentations, briefing papers, dashboards, and reports for senior leaders and external partners. Communicate complex commercial topics in a clear, concise, and engaging way, adapting your approach for different audiences. Help ensure retail operations continue to run smoothly by supporting timely and effective decision-making on business-critical issues. Contribute to a culture of continuous improvement, bringing curiosity, insight, and a customer-focused mindset to every challenge. Experience solving complex commercial challenges and providing pragmatic, business-focused solutions. Strong commercial awareness and the ability to balance customer, operational, and business priorities. Proven ability to work independently and confidently in a fast-paced, evolving environment. Advanced analytical skills with experience working with large datasets and translating findings into meaningful insights. Experience using data to support decision-making and influence outcomes. Strong data visualisation and storytelling skills, with the ability to create impactful dashboards, reports, and executive-level presentations. Excellent communication skills, with the confidence to present complex information clearly and effectively. Strong stakeholder management skills and the ability to build positive working relationships across diverse teams. A collaborative approach and enthusiasm for partnering with others to achieve shared goals. An understanding of SQL is desired but not essential. Advanced knowledge of Microsoft Excel and PowerPoint. A curious, solution-focused mindset with strong attention to detail. A commitment to inclusivity, teamwork, and delivering great outcomes for customers and colleagues alike.