- Location
- New York, NY or Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- Care Delivery
- Seniority
- Manager
- Experience
- 5+ years
- Source
- Lever
Description
As Manager, Practice Operations on Ro’s Care Delivery team, you will own the processes and day-to-day operations that enable our frontline teams to deliver high-quality care at scale. You will build, run, and continuously improve critical operational programs across clinical and non-clinical teams, including onboarding, support desk, and performance management cadences. You will partner closely with our People and Data teams to evolve policies and automate and improve processes to drive greater consistency, efficiency, and a strong frontline team experience.
You are a process-minded operator who thrives on making complex operations run smoothly. You bring strong attention to detail, a bias toward action, and a flexible, solutions-oriented mindset to evolving priorities. You care deeply about the experience of frontline teams and are energized by the opportunity to take care of the people who take care of Ro’s patients.