Allergy Clinic Supervisor/Team Lead- Full Time

Allergy Clinic Supervisor/Team Lead - Full Time

Granger Medical Clinic is one of the largest independent, physician-owned medical clinic groups in Utah. Care is our mission. It's our shared vision. At Granger Medical Clinic, exceptional care comes from all of us. Our mission is to provide exceptional healthcare for patients and their families with a lifetime commitment to quality, compassion and respect. We understand that our clinical personnel play a major role in doing so and we are looking for a Supervisor/Team Lead whose values and mission aligns with ours. This position has the potential to grow into a Practice Manager role.

Schedule:

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Knowledge, Skills, and Abilities:

• Open to input, make observations and offer guidance to support team
• Exceptional written and oral communication skills
• Strong interpersonal and leadership skills
• Strong oral and written communication skills
• Experience with Microsoft Office Applications and Electronic Medical Records programs
• Ability to work in a fast-paced and evolving healthcare environment
• High degree of problem solving and critical thinking skills

Essential Functions and Duties

• Create, maintain, and optimize daily and weekly staffing schedules for MAs and PSRs to ensure adequate clinical coverage during peak allergy shot hours and patient surges.
• Design and execute training programs for new and existing staff on specialized allergy protocols, prior authorization workflows, and the buy-and-bill process.
• Oversee the procurement, tracking, and reimbursement pipeline for high-cost specialty allergy biologics (e.g., Xolair, Dupixent).
• Submit, track, and appeal prior authorizations (PAs) for specialized allergy therapies, ensuring strict adherence to insurance criteria and clinical documentation rules.
• Monitor stock levels and order specialized medical supplies (e.g., extracts, testing lancets, syringes, epinephrine) and office goods to prevent shortages or costly expirations.
• Fill in at the front office as needed to check in patients, collect copays, answer phone lines, and schedule strict allergy treatment intervals.
• Step into the back-office workflow to room patients, perform skin prick testing, administer allergy injections, and conduct spirometry.

Education and Experience:

• One year of medical assistant experience.
• Allergy office experience is preferred, but not required.
• At least 1 year of prior auth experience.
• Prefer 5 years of medical office experience

Granger Medical Clinic offers competitive wages, potential for quarterly bonuses, and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

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