- Location
- New York, United States of America
- Type
- Full-time
- Seniority
- Manager
- Education
- Bachelor
- Source
- Workday
Description
Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work.
At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office.
With us, you’ll find:
A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!
Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.
Job Description:
The Innovation Enablement Manager is responsible for executing strategies that drive adoption, engagement, and enablement of the Firm's practice innovation initiatives, including new and existing technologies and AI-enabled solutions. Using a variety of communication and training methodologies, this role ensures the best user experience and optimum adoption of new software and processes, helping guide the Firm's practicing attorneys through change in legal service delivery. The role reports to the Sr. Director of Practice Technology & AI Engineering and works closely with Practice Innovation Department leadership on change management.Develop and execute strategies that advance firm innovation priorities, including new and existing technologies, AI-enabled solutions, and organizational transformation initiatives
Translate strategic objectives into actionable plans, roadmaps, engagement approaches, implementation strategies, and success measures
Coordinate cross-functional efforts across firm teams and stakeholders to support alignment, successful delivery, and measurable outcomes
Establish consistent frameworks and best practices that enable effective execution, scalability, and continuous improvement across innovation initiatives
Develop and support adoption, communications, and engagement strategies that enable successful implementation and sustained use of new technologies and AI solutions across the Firm
Create messaging, engagement materials, and enablement resources, including presentations, newsletters, FAQs, digital guides, and best practices
Design and coordinate scalable learning experiences, including training programs, workshops, webinars, and showcases across practice groups, offices, and geographies
Identify and cultivate a network of change champions across practice groups and offices to extend adoption efforts and surface ground-level feedback
Analyze adoption trends, user sentiment, and engagement data to identify insights and inform recommendations, communications strategies, and future initiatives
Track and report on adoption, engagement, and satisfaction metrics, presenting findings and recommendations to Innovation leadership
Bachelor's degree preferred
At least eight (8) years of related work experience
Excellent analytical skills
Creative thinker
Background knowledge of innovation, change, and project management protocols advantageous
Advanced knowledge of Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, OneDrive, and SharePoint)
Advanced knowledge of eLearning software, including video creation and online training tools
Advanced knowledge of desktop productivity and document management software
Experience with macOS preferred
Excellent written and verbal communication skills
Strong organizational skills
Strong motivational, presentation and people skills
Strong relationship-building capabilities
Ability to prioritize and work effectively in a fast-paced and changing environment
Ability to work flexible and/or fluctuating work hours
Ability to work independently and under own direction and initiative
Ability to learn new concepts and skills quickly
Occasional travel required
Experience analyzing user adoption, engagement, or satisfaction data to inform recommendations
Familiarity with legal industry innovation, technology, or AI-enabled solutions preferred
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
Employee must occasionally lift up to twenty (20) pounds
Work Environment:
Typical indoor office environment
Disclaimer:
The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
