Front Office Assistant-Registration - Abben Cancer Center - Spencer Hospital

Location:

Spencer, IA

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

Spencer Hospital is a rural hospital located in northwest Iowa employing over 500+ employees. Positions at Spencer Hospital are not affiliated with Avera; however, we collaborate to provide services to the communities we serve. Employment offers, if accepted, are exclusively with Spencer Hospital.

Responsibilities:

• Assists in coordination of patients through the clinic, to include, but not limited to, answering telephone, scheduling patients, obtaining medical records and other clerical duties.​
• Opens clinic in mornings and prepares for day.
• Greets patients and families.
• Completes registration of new patients.
• Obtains insurance and I.D. cards of patients of new MO and RO patients and annually updates or reviews with patient each visit.
• Operates all office equipment and enters work tickets as needed.
• Updates all phone listings in MO and RO when updated.
• Independently performs electronic filing, record keeping, copying of documents, faxing, typing, processing correspondence and orders office supplies and supplies for other staff as requested.
• Obtains new patient referral data and enters into EMR as needed.
• Assists MD and Director/Supervisor with any needed written documents.
• Maintains nutrition area in main waiting room.
• Sends out Thank you and Sympathy cards.
• Other clerical duties as assigned.

Requirements:

• High school diploma required
• Associate's degree from a college or technical school; or 6 months relatable experience
• Sensitivity and understanding needed to work with cancer patients
• Strong communication and interpersonal skills
• Compassionate, patient-focused approach to customer service
• Excellent organizational skills with attention to detail
• Proficient with technology and web-based programs
• Electronic Health Record experience a plus

​

Schedule: 

• 80 hours per pay period
• Mon-Fri; 7:30a-4p
• The schedule may fluctuate based upon needs of the department

Spencer Hospital offers competitive wages, affordable insurance, IPERS retirement, in-house education, paid time off, family gym membership and so much more!

Please contact Spencer Hospital Human Resources for any questions at 712.264.6205 or email [email protected].

Learn more about Spencer Hospital: spencerhospital.org