Human Resources Manager – Consumer Banking

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:
This job is responsible for developing Human Resources (HR) strategies that impact large, complex business units within a major Line of Business (LOB). Key responsibilities include developing and executing tactical plans at the business unit level to achieve strategic objectives and organizational effectiveness. Job expectations include driving a wide range of HR activities and supporting functions across the bank such as talent acquisition, compensation, employee relations, regulatory compliance, performance management, and employee engagement and development.

 

The Human Resources Manager will be a member of the Consumer Banking HR team.

 

Responsibilities:

• Manages the strategic delivery of Enterprise and Line of Business (LOB) specific Human Resources (HR) priorities in addition to ensuring organizational effectiveness across talent acquisition, performance management, talent development and learning, succession planning, compensation, etc.
• Applies lenses of operational excellence, organizational health, and opportunity and inclusion across all HR people processes
• Partners with business leaders to ensure that programs and practices are in alignment with Enterprise culture and conduct principles, serving as a trusted advisor to leadership
• Manages and influences critical workforce activities, including but not limited to headcount reporting and analytics, financials/expenses, promotions, opportunity and inclusion, performance, talent management, and key cross-HR initiatives
• Collaborates with compensation, talent acquisition, and business partners to provide appropriate guidance on employee compensation, both at an individual level as well as in aggregate, while maintaining a focus on expense management
• Leverages reporting tool results shared by HR Consultants to inform effective and strategic decision making

• Leads and participates in LOB HR initiatives

 

Required Qualifications:

• 5+ years of HR experience

• Experience in client management around complex strategic HR issues such as talent management, employee relations, org design/development, change management, headcount 
• Experience consulting with senior business leaders on HR strategy and building effective partnerships across Talent, Talent Acquisition, Compensation, Employee Relations, Shared Services, Finance, and other key stakeholders.
• Experience using a strategic enterprise/global mindset to proactively drive change, support business results and execute on key initiatives
• Proven ability to influence using a balance of technical HR expertise, outstanding verbal and written communication skills, business acumen, and relationship skills
• Possess strong analytical capabilities with demonstrated experience understanding and developing problem statements and fact finding to develop data-driven solutions
• Intellectually curious to understand the work of our clients and consider new ways to advance People priorities
• Demonstrated project management, analytical, presentation, and Microsoft Office skills, with strong attention to detail and execution.
• Experience managing in a fast-paced, rapidly changing, and highly complex environment

 

Desired Qualifications:

• HR generalist experience
• Knowledge of operating in a large operations team and the regulatory environment is a plus

• Experience leading projects
• AI-first approach to generalist work
• Business acumen with risk management mindset to uncover hidden opportunities that create value through improved process and innovation

 

Skills:

• Adaptability
• Executive Presence
• Leadership Development
• Prioritization
• Relationship Building
• Consulting
• Decision Making
• Fiscal Responsibility
• Problem Solving
• Workforce Planning
• Business Acumen
• Influence
• Project Management
• Strategy Planning and Development
• Workforce Analytics

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150)

Pay and benefits information

Pay range

$120,000.00 - $160,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.