General Manager

As an LPC Property Management General Manager, you will be responsible for leading the team responsible for all operational and financial activities of a large, iconic, or complex property or collection of assets, typically with Property Manager or Senior Property Manager direct reports. You may also supervise other managers with other assets and portfolios. 

Essential Duties and Responsibilities 

• Act as primary contact with property owners, serving as Owner Representative to ensure client objectives are being met; prepare and deliver timely, accurate, and complete reports as required. 

• Manage team response to tenant needs across all assets; ensure tenant care plans have been created and continuously delivered; serve as point of escalation for tenant concerns and issues. 

• Direct preparation and delivery of timely, accurate, and insightful monthly reports and annual budgets for operating and capital expenses consistent with client and company requirements. 

• Primary responsibility for all lease administration activities across the portfolio; maintain oversight of contracted terms impacting financial performance; report on expirations and encumbrances. 

• Proactively collect rent and other charges; report AR status with recommendations; prepare client-approved legal notices as required. 

• Direct sourcing and procurement activities; oversee consolidated sourcing and procurement activities of the team; manage vendor contract compliance. 

• Provide formal supervision to assigned teams; approve recommendations for staffing, recruitment, promotion, corrective action, and termination; proactively manage succession plans. 

• Ensure quality of periodic property inspections through administrative and physical review; approve alterations, maintenance, and reconditioning. 

• Direct documentation of emergency response plans; ensure resources are in place; direct drills and training. 

• Drives strong results from direct reports by providing appropriate work direction, strategic guidance, and performance management. 

• Perform other duties and responsibilities as assigned. 

Qualifications 

• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. 

• Real Estate License required where mandatory by local regulation. Professional designation such as RPA, CPM, or CCIM preferred. 

• Intermediate to advanced skills with Microsoft Office Suite, including Excel. Knowledge of Yardi or MRI and Kardin preferred. AP and CMMS proficiency required. 

• Experience with commercial office, retail, and industrial properties required. Working knowledge of leases, contracts, financial instruments, property taxes, and construction required. 

• Advanced knowledge of financial terms and principles; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports with financial recommendations. 

• Excellent written and verbal communication skills; strong interpersonal and analytical skills; ability to lead the exchange of sensitive, complicated, and difficult information. 

• Proven leadership experience and skills to empower teams to achieve a broad range of client and company objectives. 

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. 

Physical Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Ensures quality of periodic property inspections. Travel to assigned properties as required. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

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