Misdemeanor Investigator
Under supervision, processes citizen complaints. Interviews complainants and witnesses. Creates computerized case files. Researches criminal histories and prosecutor complaint histories and reviews police reports. Notifies citizens regarding decisions and dispositions. Types and mails correspondence. Prepares and assists in the preparation of reports and relevant forms. Performs any follow up on cases. Staffs satellite offices when necessary. Serves as mediation officer as needed. Maintains records, reports, and supplies. Performs other job-related duties as required.
Applicant must possess excellent oral and written communication skills as well as a collaborative, problem solving mindset. High School Diploma or GED required, an Associate's Degree in Criminal Justice, Sociology, or Psychology from an accredited college or university is preferred. One year full-time paid experience in customer service relations, community-based programs, or a governmental setting required. Valid State of Ohio Driver's License required. Must be computer proficient.
https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewardsThe City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.