Consumer Banking and Wealth Graduate

CBW Chief Operating Office Graduate, 2027 Westpac Graduate Programme

Applications are now open for our CBW Chief Operating Office roles in our Graduate programme starting in February 2027. Fast-track your career in business operations, apply today!

• Permanent graduate position on a tailored programme, designed for future leaders

• Opportunity to build professional networks to enhance your success

• Get involved in Westpac grad life and embrace the journey and opportunities

  

What can I expect from the programme?

Our Graduate programme will give you an experience like no other working within our dynamic CBW (Consumer Bank and Wealth) Chief Operating Office (COO) team. The CBW COO team is the engine room that keeps Westpac's Consumer Bank running smoothly, delivering operational excellence and capability across the business to support great customer and business outcomes.

You'll work alongside experienced leaders and teams on strategic initiatives, process improvements and business priorities, gaining valuable insight into how a major bank operates.

A unique feature of the programme is a three-month placement in one of our bank branches. This hands-on experience will help you build a deep understanding of our customers, frontline operations, and how COO teams support the delivery of great customer outcomes every day.

Our programme is based in Auckland and runs for approximately 10-12 months. You'll join us as a permanent employee in February 2027 and begin with an immersive orientation alongside the wider graduate cohort, helping you build your understanding of Westpac NZ. At the end of the programme, you'll be supported to find a suitable role that aligns with your strengths, interests and career aspirations.

Throughout the programme: 

COO Champions, leaders and mentors will support you during the programme experience. The programme is structured to help you identify your focus areas whilst tailored training sessions build and strengthen your technical and soft skills - accelerating your personal and professional career development.  Expect to be able to give back by joining numerous communities, volunteering and sustainability initiatives rounding out your whole work life experience.

The day to day: 

• Project work: Assist in delivering various projects, such as process improvements, technology implementations, or operational efficiency initiatives.

• Data analysis: Work with data to identify trends, opportunities, and challenges, and provide insights to inform business decisions.

• Process mapping: Help map and document business processes to identify areas for improvement and optimise operations.

• Stakeholder engagement: Collaborate with stakeholders across the business, including senior leaders, to understand their needs and priorities.

• Reporting and metrics: Assist in developing and maintaining reports and metrics to track business performance and progress towards goals.

• Operational risk management: Contribute to identifying and mitigating operational risks, and ensuring compliance with regulatory requirements.

• Business improvement initiatives: Participate in initiatives to improve business processes, reduce costs, and enhance customer experience.

Ōu Pūkenga | About You

To be eligible, you must be in your final year of study or have completed an undergraduate or postgraduate degree within the past 12 months. Our Graduate opportunities are entry level roles giving those on the programme broad exposure across the relevant business unit. Additionally, applicants must be New Zealand or Australian citizens or permanent residents.

Are you a curious and driven individual looking to launch your career in operations and business management? We're excited to hear from talented graduates who are passionate about process improvement, problem-solving, and delivering exceptional results. You might not have all the experience, but if you've got:

• A strong academic record in a relevant field such as Business, Operations Management, or Finance

• A keen interest in business operations and a desire to learn and grow

• Excellent communication and teamwork skills, with the ability to collaborate with others

• A proactive and adaptable mindset, with the ability to navigate new challenges and priorities

• A strong work ethic and a commitment to delivering high-quality results

We're looking for individuals who are eager to learn, grow, and make a real impact in a dynamic and fast-paced environment. If you're up for the challenge and excited about the opportunity to join our COO team, we'd love to hear from you!

Westpac Hei Wāhi Mahi | Working at Westpac

We embrace diversity, recognising the value people bring to us with their individual differences, qualities, ideas, and insights. At Westpac we are committed to our people, supporting them through various life stages, ensuring they continue to grow and have rewarding, balanced careers.

At Westpac, our mission is to have Aotearoa New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including:

• 4 weeks of standard holiday + 5 additional days of well-being leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits and insurance discounts

• Career growth and development – we promote internal capability

• Employee recognition programme

• Environmental and community care programmes

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

5 August 2026