LMO - Community Relations Manager - LMO Community Relations Manager – Detroit & Suburban Markets

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

Job Description:

This job is responsible for executing local market strategy in the Major and Suburban market segments. Key responsibilities include supporting the Market Executives and local Presidents in driving responsible growth through market communications, project management and community impact. Job expectations include developing internal and external relationships to further employee and community engagement across the assigned market(s).

Responsibilities:

• Drives client, employee and community engagement through event planning and execution
• This is a client facing role, so must be able to prioritize in-person visibility in the market and show up with strategic intent to help drive market engagement with employees, clients, and communities
• Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations, and communications with nonprofits.
• Manages local market volunteerism and adherence to community development services standards.
• Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
• Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets, and advertisements.

Skills:

• Administrative Services

  Event Planning

  Policies, Procedures, and Guidelines Management

  External Resource Management

  Project Management

  Relationship Building

  Adaptability

  Customer and Client Focus

  Drives Engagement

  Executive Presence

  Networking

  Oral Communications

  Presentation Skills

  Written Communications

Required:

• 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.

• •Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables

  •Excellent problem solving, conceptual thinking quantitative and analytical skills

  •Requires superior cross-Line of Business coordination, communication and negotiation skills

  •Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.

  •Strong interpersonal skills and ability to solicit input from others

  •Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights

  •Advanced computer skills – Advanced Excel and PowerPoint

  •An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.

  •Must be able to work in a team environment as well as independently

  •Strategic mindset, strong program management skills, strong written and verbal communication skills.

  •Ability to navigate and influence key internal and external stakeholders

Desired Qualifications:

• Bachelor’s  Degree or equivalent working experience;  7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
• Familiarity with key Local Market platforms, including Market Growth & Collaboration scorecard, Cybergrants, and MarketScape
• Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40