Manager, Data Quality - FCO

ABOUT THE JOB

We are seeking an experienced and highly motivated Manager, Data Analyst to join Detection & Operational Support Team to lead and drive excellence within our team. This role is ideal for a results‑focused leader who combines strong analytical expertise with the ability to inspire, develop, and guide high‑performing teams.

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers and for the community too.

YOUR MAIN RESPONSIBILITIES

As a manager within the operations function, You’ll play a key role in leading and overseeing a team financial crime data analysts to identify financial crime risks and create reports to support the prevention and detection of financial crime risks. You’ll play a key role in delivering strategic and operational goals by:

• Manage team of data analysts on day-to-day basis

• Improve engagement with financial crime operations teams and other stakeholders.

• Drive improvements in financial crime risk detection and prevention, targeting better outcomes in customer experience, and detection accuracy.

• Deliver reporting and detection improvement outcomes in-line with agreed priorities and timelines.

• Ensure compliance and ethical standards, aligning all work with internal policies, audit requirements, and health & safety legislation.

• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILLS & EXPERIENCE

Essential Capabilities:

• Experience managing operational or project teams

• Experience in the application of data science methods and/or AI

• Solid written and verbal communication skills

• Excellent problem solving and analytical skills

• Ability to take a customer driven approach and consistently make decisions with the customer experience front of mind

Experience:

• 7+ years experience in an analytics related role where data science methodologies were applied

• Proven exposure and interest in database analysis, reporting and application programming (including, but not limited to PowerBI, SQL, Splunk, Python, R, Java, Databricks).

Qualification requirements

• Tertiary qualified with a Degree in technology, statistics, physics, engineering, mathematics or data science-based discipline

• Understanding of AML/CTF regulatory obligations and operational frameworks. (preferred not essential)

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

• Attractive salary and benefits

• 20-day annual leave and 7-day sick leave, etc.

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and frequent appreciation gifts

• Extra benefits for long-term employees

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Well-structured learning and development programs (technical and soft skills)

• Sponsored certificates in both IT and banking/finance

• Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc.

• English learning with native teachers

• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and good work-life balance

• Well-equipped & modern Agile office with fully stocked pantry

• Special programs to improve your physical and mental health

• Annual company trip and events

• A solid talented team behind you - great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

A career with NAB is about more than money. You'll have our backing to develop

and our encouragement to explore, realise and apply your potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.