Winter 2027 Custodial Services Manager - Yellowstone National Park

Overview

 

 

 

Discover the magic of Yellowstone's winter season!

 

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests. We're hiring a Custodial Services Manager at Yellowstone National Park. Experience the "secret season" of Yellowstone – an unforgettable winter adventure awaits!

 

Job Summary:

To develop, coordinate and implement the training programs for the Parkwide Custodial Crews; to evaluate and revise manuals and training materials as needed. Keeps up to date floor and carpet cleaning records.

 

The Details:Position Type: SeasonalSeason Dates: January 2027 - November 2027Pay: $970/weeklySchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

 

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

 

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at no cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone National Park pass
• Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• 100+ miles of cross-country ski trails (both groomed and skier tracked)
• Outdoor ice skating rinks
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• To fully train, supervise, monitor payroll and schedule the Parkwide Custodial Crews.
• Conduct inspections to enforce standards at all scheduled areas. To coordinate follow-up action plans with the Housekeeping, Food, Personnel, Engineering, and Operations departments.
• Work alongside your staff on a regular basis.
• Follow-up on National Park Service evaluations.
• Facilitate the on-going replacements of floor coverings in guest units and public areas; provide annual list to the Assistant Director of Lodging, generated by NPS inspections, on-location observations, and requests from managers.
• Completes and presents written evaluations to Parkwide Custodial Crews in a timely manner.
• Ensure safety and environmental programs are maintained: present weekly tailgate meetings,and implement a department Accident Reduction Plan.
• Assist with training of Porters on location, in conjunction with Housekeeping operations.
• Provide developmental training presentations for Housekeeping, F & B Managers, Personnel, Retail and Location Housekeeping Managers; hold refresher training when needed.
• Coordinate distribution and return of cleaning equipment, chemicals and supplies; monitor inventory weekly of chemicals; place chemical orders.
• Promotes and practices environmental stewardship by correctly identifying and training the use and disposal of all chemicals and water conservation. Also limits the use of paper products for refreshment and paper use for inter/intra office communications, using electronic communications when feasible.
• Willingness to help in other departments as assigned.
• Ability to work up to 6 days per week if necessary.
• Complete other projects as assigned by supervisor.

Qualifications

• Effective interpersonal and public speaking skills.
• Effective organizational skills.
• Effective writing skills.
• Capable of self-supervision.
• Effective teaching skills.
• Knowledge of general computer programs, ordering, and Dayforce (training provided).
• Knowledge of products used and chemical safety relating to Custodial cleaning.
• Knowledge of the “Right to Know” laws pertaining to cleaning chemicals.
• General working knowledge of Window, Floor, and Carpet cleaning equipment.
• Knowledge of equipment maintenance, general mechanical aptitude and workplace safety.
• Knowledge and demonstration of enforcing Company and Department policies and procedures.
• Maintain a valid US driver’s license in good standing.
• In-park and overnight travel required.

Physical Requirements include:

• Making beds, bending, kneeling, stretching, and reaching as needed.
• Standing for long periods of time, lifting up to 50 pounds, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the day.
• The ability to push or pull 50-75 pounds on a random basis as needed.
• Working with required chemicals.
• Sitting and typing at a computer for extended periods of time.
• Must be able to work at elevations of more than 7700 feet.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.