Back of House team member

Job Title: Back of House Team Leader

Location: Chick-Fil-A, Huntington Mall, Barboursville, West Virginia

Position Overview:

As a Back of House Team member at Chick-Fil-A, you will be responsible for maintaining the highest standards of food safety, compliance, and operational excellence in the kitchen area. You will lead a team dedicated to ensuring efficient food preparation, order accuracy, cleanliness, and adherence to Chick-Fil-A's rigorous standards. Additionally, you will play a key role in fostering a culture of hospitality, teamwork, and continuous improvement among your team members.

Responsibilities:

1. Food Safety and Compliance:

- Oversee all aspects of food safety protocols, including proper food handling, storage, preparation, and serving.

- Ensure compliance with Chick-Fil-A's food safety standards, as well as local health and safety regulations.

- Conduct regular inspections and audits to identify and address any potential food safety hazards or compliance issues promptly.

2. Hospitality:

- Collaborate with the Front of House Team Leader to ensure a seamless and enjoyable dining experience for every guest.

- Foster a culture of hospitality and guest satisfaction among kitchen staff, emphasizing the importance of quality, consistency, and presentation in every dish.

3. Speed of Service and Order Accuracy:

- Coordinate with the front of house team to facilitate efficient order fulfillment and minimize wait times for customers.

- Monitor kitchen operations to ensure timely preparation and delivery of orders while maintaining accuracy and quality standards.

4. Safe and Clean Environment:

- Enforce strict cleanliness and sanitation protocols in the kitchen area, including regular cleaning schedules and proper waste disposal procedures.

- Conduct routine inspections to ensure equipment is properly maintained and sanitary conditions are upheld at all times.

5. Team Building and Development:

- Lead by example, demonstrating a strong work ethic, professionalism, and commitment to Chick-Fil-A's values.

- Provide ongoing training, coaching, and feedback to kitchen staff to enhance their skills, performance, and teamwork.

- Foster a collaborative and supportive team culture, encouraging open communication, mutual respect, and a shared commitment to excellence.

6. Routine Cleanliness and Opening/Closing Checklist Completion:

- Develop and implement comprehensive opening and closing checklists to ensure all tasks are completed efficiently and thoroughly.

- Monitor the completion of routine cleaning tasks, equipment maintenance, and inventory management to uphold Chick-Fil-A's standards of cleanliness and operational readiness.

7. Additional requirements:

- Smile

- Speak Enthusiastically

-Multitask quickly, yet thoroughly

- Work on your feet several hours at a time

-Always adhere to Chick-fil-A Huntington Mall’ dress code

-Other duties assigned by leadership that are deemed necessary or needed.

-Lift and carry at least 30

- Bend, stoop, reach, move up and down ladders and work in various temperature-controlled environments

Qualifications:

- Previous experience in a leadership role within a kitchen or food service environment is preferred.

- Strong knowledge of food safety regulations and best practices, with a commitment to upholding compliance standards.

- Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.

- Strong interpersonal and communication skills, with the ability to motivate and inspire team members.

- Flexibility to work evenings, weekends, and holidays as needed.

Join our team at Chick-Fil-A and become a part of a culture dedicated to serving others with excellence, integrity, and care. Apply now to embark on a rewarding career as a Back of House Team Leader!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.