Custom Protection Officer Armed Customer Service

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Custom Protection Officer Armed Customer Service in Rockville, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Armed Security Officer supporting a retail location. You will conduct routine patrols, maintain a visible presence to help deter incidents, respond to security-related concerns, and provide professional customer service and communication. This role offers the opportunity to make a meaningful impact while working with an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $35.00 / Hour

Job Schedule:

DayTimeMon09:00 AM - 05:00 PMTue09:00 AM - 05:00 PMWed09:00 AM - 05:00 PMThur09:00 AM - 05:00 PMFri09:00 AM - 05:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and congregants by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a retail and public gathering location.
• Respond to incidents, disturbances, medical emergencies, and other critical situations in a calm, professional, problem-solving manner, coordinating with site contacts and public emergency services as needed.
• Conduct regular and random armed patrols of interior areas, exterior grounds, parking areas, entry points, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and visitor activity, verify authorized entry in accordance with site procedures, and report unusual conditions or policy violations to appropriate personnel.
• Maintain required documentation, including incident reports, patrol logs, and daily activity reports, while following Allied Universal and site-specific procedures.

Minimum Requirements:

• Must possess one or more of the following:
  • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
  • Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
  • Bachelor’s degree in law enforcement or criminal justice related studies
  • A minimum of 8 or more years of service in any military branch
  • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

• Possess an Armed Guard Card or License.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.