- Location
- Sun Life Waterloo King, Canada · Sun Life Toronto One York
- Type
- Part-time
- Department
- Engineering
- Seniority
- Entry
- Closing date
- Today
- Source
- Workday
Description
At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.
Job Description:
Job description:
The Associate Software Engineer Student will join the Contact Centre Innovation & Operations (CCIO) team, helping design and deliver innovative solutions that improve the employee and client experience. Working alongside engineers, product owners, AI specialists, and operations teams, the student will contribute to initiatives involving Generative AI, virtual agents, intelligent automation, cloud platforms, contact centre technologies, and digital employee experience solutions.
Preferred skills:
- Curious mindset and passion for technology, innovation, and continuous learning.
- Strong analytical and problem-solving skills.
- Ability to quickly learn new technologies and tools.
- Comfortable working in a collaborative Agile team environment.
- Self-motivated with the ability to take ownership of assigned work.
- Strong written and verbal communication skills.
Qualifications:
- Currently pursuing a degree in Computer Science, Software Engineering, Computer Engineering, Data Science, or a related field.
- Experience with one or more programming languages such as Java, Python, JavaScript, or TypeScript.
- Exposure to cloud technologies such as AWS, Azure, or Google Cloud Platform is an asset.
- Knowledge of REST APIs is an asset.
- Exposure to Generative AI technologies, large language models, prompt engineering, or AI development tools is considered a strong asset.
- Familiarity with Agile and DevOps practices, CI/CD pipelines, Git, or automation tools is an asset.
Responsibilities:
- Collaborate with Agile delivery team members to build, test, and support innovative digital solutions.
- Contribute to the development of AI-powered applications, virtual assistants, and intelligent automation capabilities.
- Support the integration of cloud-based services and enterprise platforms using modern engineering practices.
- Develop and maintain high-quality, secure, well-documented code and automation solutions.
- Participate in proof-of-concept development, experimentation, and innovation initiatives.
- Analyze business processes and identify opportunities to improve employee experience, operational efficiency, and service delivery through automation & AI.
- Assist with testing, troubleshooting, monitoring, and continuous improvement activities.
- Contribute to engineering best practices including DevOps, automation, AI governance, and software quality.
- Present findings, prototypes, and recommendations to team members and stakeholders.
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category:
Temporary EmployeePosting End Date:
14/10/2026