About the Role:

Grade Level (for internal use):

12

The Team: 

Our Technology Governance & Delivery Enablement team at S&P Dow Jones Indices drives operational excellence through Lean Portfolio Management and Agile ways of working across complex product portfolios, value streams and Agile Release Trains. We foster a collaborative culture focused on accelerating technology delivery while embedding innovative AI-enabled practices and Responsible AI governance. As a globally minded team, we value continuous learning, transparency, accountability, and high-performing cross-functional partnerships that deliver measurable business outcomes at scale.

 

Responsibilities & Impact:

ART Leadership & Delivery Management

• Lead the planning and execution of Program Increments (PI) to deliver against prioritized business outcomes
• Facilitating program increment planning readiness by fostering Continuous Exploration process which drives the combination of Vision, Roadmap, and backlog and through Pre and Post Pl planning Meetings
• Coordinate with the Product Management and Tech Team to define the release on-demand plan as per prioritized epics/features for a program increment
• Enhance planning efficiency by leveraging AI-generated summaries and action recommendations.
• Facilitate core ART events, including PI Planning, ART Sync, System Demos, and Inspect & Adapt sessions, etc.
• Ensure alignment between business strategy, portfolio priorities, and execution across value streams
• Proactively manages risks, dependencies, and impediments impacting delivery across teams, including escalation as needed
• Ensure effective prioritization aligned to business value and organizational goals
• Drive predictability, quality, and efficiency in delivery across the ART(s)
• Lead Scrum of Scrums/ART syncs and coordinates with scrum masters and other relevant members of an ART to effectively manage dependencies and risks
• Use AI powered tools and predictive analytics to forecast feature completion timelines and capacity constraints.
• Enable data-driven decision-making by integrating AI insights into Program Increment (PI) planning and execution.

Voice of Change & Team Enablement

• Lead, coach, and develop Scrum Masters and/or Flow Masters to drive to build high-performing, self-organizing teams
• Foster a culture of accountability, transparency, and continuous improvement across teams
• Enable teams to deliver efficiently by removing impediments and improving flow
• Support Product Management in leveraging AI to identify gaps, redundancies, or hidden dependencies in epics and features.

Agile Transformation & Coaching

• Champion adoption and scaling of Lean-Agile and SAFe practices across the ART and broader organization
• Coach leaders, teams, and stakeholders on Agile principles, practices, and mindset shifts
• Support enterprise-wide transformation by mentoring across functions and value streams

Stakeholder Collaboration & Communication

• Partner closely with Product Management, Business Owners, and Technology leadership to drive alignment and decision-making
• Assist with economic decision-making by facilitating feature and capability estimation by teams
• Communicate effectively across stakeholders to ensure transparency of progress, risks, and outcomes
• Build strong cross-functional partnerships across teams and functions to enable seamless execution

Continuous Improvement & Metrics

• Lead Inspect & Adapt workshops and implement improvement actions across teams and ARTs
• Track and produce key program-level metrics reports (e.g. cumulative flow diagram, Pl burn-up, and burn-down charts, etc.)
• Leverage metrics (flow, predictability, quality, outcomes) and insights to identify improvement opportunities
• Leverage AI-powered tools to analyze sprint velocity, predict delivery risks, and identify bottlenecks across the Agile Release Train (ART).
• Drive systemic improvements across ART and value stream operations

Cross-ART & Portfolio Alignment

• Collaborate across multiple ARTs and valuestreams to manage dependencies and optimize integrated value delivery
• Align execution with portfolio governance, enterprise priorities, and strategic themes

Responsible AI & Governance

• Accountable for embedding Responsible AI practices across value streams
• Promote adherence to standards for human oversight, data privacy, ethical use, and technical safeguards in delivery

Organizational Agility & Culture

• Act as a change agent to advance Lean-Agile maturity across the valuestreams and divisions
• Enable collaborative partnerships that support training, coaching, and adoption of Agile principles and scaled agile ways of working.
• Influence cultural change toward a more adaptive, resilient, and learning organization
• Must be able to be a voice of reason and authority and build consensus
• Facilitate a healthy team dynamic with respect to priorities and scope

Knowledge Management & Collaboration

• Utilize AI tools to capture, summarize, and surface key decisions, action items, and program knowledge across the ART.
• Enable faster onboarding and alignment via AI-curated documentation and knowledge repositories.

 

What we are looking for:

• Minimum 7+ yrs of RTE experience across product teams
• 3+ years of experience being a team level coach and/or program level coach
• 5+ years of people management experience
• Significant experience leading Agile business value delivery in complex, matrixed organizations
• Proven experience operating at Program and/or Portfolio levels
• Strong knowledge and hands-on experience with SAFe framework and ART execution
• Experience coaching teams, Scrum Masters, and leaders to improve Agile maturity
• Strong facilitation skills in large, cross-functional environments
• Proven ability to manage risks, dependencies, and delivery across multiple teams
• Strong communication and stakeholder alignment skills across business and technology
• Analytical mindset with experience leveraging metrics for decision-making
• Exposure and experience related to AI capabilities in SAFe and Scrum Practices 
• Ability to understand domain specific and technical discussions so that he/she can facilitate the agile events and discussions in a meaningful way   
• Ability to partner with other Scrum Masters, different agile roles and teams to increase the effectiveness agile practices within the ART(s) and broader organization
• Effective skills and experience in facilitation, situational awareness, conflict resolution, continual improvement, predictability, and increasing transparency
• Extensive experience in identifying the risks upfront and taking the accountability to get the risks resolved in a timely manner
• Proven track record of enabling the teams to deliver prioritized business value efficiently with a focus on accelerated delivery, enhanced quality and maximum ROI
• Expert in agile metrics and utilization of metrics for continuous improvement
• Experience with tools like – Azure DevOps, Confluence, power BI, MS Teams, SharePoint, JIRA. VersionOne, etc.
• Excellent organizational, statistical, analytical, problem solving, written and oral presentation skills
• Proven track record of identifying and improving Agile execution on a team
• Basic knowledge of lean portfolio management
• Familiarity with Kanban practices and metrics
• Thorough understanding of enterprise software development processes and lifecycle with familiarity of product development life cycle
• Works effectively with leaders at all levels

 

Preferred Qualifications:

• Bachelor´s in Business, Technology, or a related field (Master’s preferred)
• Financial industry experience preferred
• SAFe Release Train Engineer (RTE) certification preferred
• Additional certifications such as SAFe Program Consultant (SPC), SAFe Agilist (SA), or SAFe LPM are a plus
• Deep understanding of Lean-Agile principles, DevSecOps practices, and value stream delivery
• Prior roles as VSE or RTE and/or agile coach preferred
• Knowledge and/or experience with widely successful Agile practices: BDD, ATDD, TDD, CI/CD, Pair programming, Automation and Kaizen.

 

Overall Characteristics:

• Demonstrates confidence and sound judgment to guide teams, uphold Agile and SAFe principles, and make informed decisions in complex situations
• Strong communication skills with the ability to clearly articulate complex technical and business concepts to diverse stakeholders
• Effectively influences alignment and decision-making across cross-functional teams and leadership
• Self-starter with a strong sense of ownership and accountability
• Highly organized, methodical, and detail-oriented, with the ability to drive strategic alignment and execution at scale
• Skilled in facilitating discussions, resolving conflicts, and enabling teams to evaluate alternatives and make effective decisions
• Leverages AI and automation to enhance team productivity, streamline processes, and enable faster, data-driven decision-making

 

Grade: 12 {10+ yrs experience}

Location: Hyderabad

Shift Time: 12 to 9 pm IST

Working Model: Hybrid, twice a week work from office

 

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

IFTECH202.2 - Middle Professional Tier II (EEO Job Group)