Security Guard Customer Service Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Customer Service Patrol in Durham, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Security Officer supporting a healthcare location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, respond to concerns, and provide outstanding customer service to patients, visitors, and staff. Using computer or tablet systems as needed, you will communicate clearly, document activities, and contribute through teamwork, integrity, reliability, and a caring culture that puts people first.

Position Type: Part Time

Pay Rate: $20.46 / Hour

Job Schedule:

DayTimeFri02:00 PM - 09:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and emergency response activities within a healthcare setting.
• Conduct regular and random unarmed patrols of hospital buildings, parking areas, entrances, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established site protocols.
• Monitor access points and assist with visitor directions, escort requests, and access-control procedures as assigned.
• Document patrols, incidents, and unusual activities accurately and promptly, communicating relevant information to appropriate personnel.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 21+ years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1745366