Care Coordinator

Care Coordinator
£17.57 per hour plus company benefits
Full Time Hours

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies to Work For’

Please note, we are unable to provide sponsorship for this role.

Parkfield Grange is a luxurious 80 bedded residential and dementia care home situated in Stourbridge.

We are recruiting a Care Coordinator to assist the General Manager and Deputy Manager in the day to day running of the home on a 24- hour basis. You will help to maintain and improve quality Care standards and also stand in for the Deputy Manager across the whole range of their duties in their absence.

The Care Coordinator sets the standard for Team Leaders, Senior Care and Care Assistant responsibilities, including ensuring excellence in resident care, providing outreach and support to families.

Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity *‘Spice of Life’ – Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards 

Main Responsibilities
1. Co-ordinate the resident assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
2. Ensure that all relevant information in respect of each resident is communicated as appropriate to achieve delivery of a person-centred approach.
3. To work hands-on with the team to ensure the appropriate levels of care are always in place. Lead by example.
4. To prepare the weekly A&I report and action any concerns noted to improve quality outcomes.
5. Oversee the Safe Medication Management programme, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
6. To assist to complete all supervision meetings and yearly performance reviews with staff in the department, ensuring that the Cinnamon Care process is always followed.
7. Ensure appropriate staff coverage through effective staff scheduling and completion of daily assignments in the absence of a Deputy Manager.
8. To conduct formal procedures alongside the Deputy Manager, such as investigations and disciplinaries.

Person Specification
Be working towards or have an NVQ 4 in Care or a Level 5 in Care Management or a Registered Managers Award or QCF Level 4 Diploma in Management.
Two years’ experience in long-term care or similar industry
Plan, implement, evaluate, and clearly document care delivery
Team player, decisive, initiative-taking, initiative-taking, flexible, and adaptable
Awareness of COSHH and CQC regulations
Working knowledge of Health and Safety legislation