- Location
- Norfolk, VA, US
- Department
- Retail
- Seniority
- Lead
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Responsible for bar set-up, mixing & serving drinks as well as clean up of bar area. Able to not only take guest orders but also able to process their checks. Must have enough beverage knowledge that you are able to recommend drinks & know the ingredients. Participate in training of new Associates. Exceed guest expectations at all times. Comply with all state, city & company liquor laws.
Responsibilities
Level One
- Perform all guest contact activities in a timely, efficient & professional manner exceeding guest expectations
- Ring guest checks; collect cash & process credits & room charges in the exact manner outlined by Company policies & procedures
- Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages
- Assist other bartenders whenever necessary for total unity and teamwork necessary to run a bar
- Maintain front of the house cleanliness standards to ensure that the highest quality products are consistently being delivered to the guest at all times
- Report unsafe work conditions/practices and safety/security violations in accordance with company policy
- Perform routine maintenance and cleaning on all bar equipment to include but not limited to fixtures in assigned areas in accordance with Department Sop’s and work practices
- Inspect and evaluate physical condition of equipment daily for cleanliness. Report any necessary repairs to the bar manager
- Manage time and bar section productivity according to the volume of business in all areas
- Make & serve drinks to guests & cocktail servers following established guidelines, procedures & policies regarding beverage & safety controls as prescribed by company standards
- Complete daily checklists, liquor requisitions & supply lists
- Function as a departmental trainer and staff development Associate
- Work with manager to ensure accuracy and completion of training material
- Provide feedback to managers on training progress of new Associates