Compliance Specialist

Keystone Human Services is seeking a Compliance Specialist to join our Corporate Compliance and Integrity team. In this role, you will support the organizational practices that help make individualized, person-directed support possible, promoting inclusion, independence, and meaningful participation in the community. Our work is rooted in the belief that every person should have the opportunity to thrive, contribute, and fully participate in all that society has to offer.

You will support compliance monitoring, documentation and billing reviews, regulatory and licensing readiness, data tracking, reporting, and cross-functional coordination. You will help promote adherence to applicable laws, regulations, organizational policies, documentation standards, billing requirements, and licensing expectations. Your work will include supporting audit readiness, documenting findings, tracking corrective actions and evidence of completion, identifying trends and potential risks, and escalating concerns as appropriate.

Responsibilities Include:

• Promote Keystone’s mission, values, and culture through all aspects of the role
• Support documentation and billing audits, licensing and regulatory reviews, inspection readiness, and corrective action follow-up
• Collaborate with compliance leaders, internal departments, and external stakeholders to gather information, clarify expectations, and coordinate timely completion of compliance activities
• Maintain accurate, organized, and confidential compliance records, audit tools, tracking documents, and reports; prepare summaries of findings, trends, risks, and corrective actions
• Support adherence to applicable laws, regulations, licensing requirements, organizational policies, documentation standards, and billing requirements while maintaining confidentiality
• Communicate findings and concerns appropriately, escalate potential compliance issues, and recommend improvements to the consistency, accuracy, timeliness, and effectiveness of compliance processes
• Maintain appropriate and professional boundaries
• Participate in projects and initiatives with cross-functional collaboration as requested
• Perform other duties as assigned

Compensation & Benefits:

• Full-time, exempt position
• Starting annual salary: $60,000, may increase based on education and experience

• Actual compensation will be determined based on localized market data, skills, experience, and education
• Eligible employees will have access to our comprehensive benefits package, including medical, dental, and vision insurance; 401(k)-retirement plan with company match; paid time off (PTO) and sick leave (Connecticut); tuition reimbursement, wellness programs, and more

Education & Experience Qualifications:

• High school diploma or equivalent
• One year of relevant work experience in compliance, auditing, quality assurance, program operations, documentation review, billing support, licensing, regulatory oversight, or related administrative work involving records review, discrepancy identification, information tracking, or follow-up coordination
• An equivalent combination of education and relevant experience may be considered to meet the minimum requirements
• A compliance-specific job title is not required
• Associate’s or bachelor’s degree in human services, healthcare administration, business administration, compliance, or a related field preferred

Additional Qualifications:

• Comfortable communicating clearly in both written and spoken formats, with the ability to understand and apply written information
• Proficiency with Microsoft Office applications such as Word, Excel, Outlook, and Teams, and the ability to learn electronic systems, databases, and compliance tracking tools
• Foundational knowledge of compliance and ethics principles, including confidentiality, objective fact-finding, reporting concerns, and appropriate escalation of potential compliance issues
• Ability to interpret and apply regulatory requirements, organizational policies, and documentation standards to review records, identify inconsistencies and trends, address program-related questions, coordinate follow-up, and maintain accurate records
• Ability to manage multiple priorities, meet deadlines, maintain confidentiality, exercise sound judgment, work independently, and collaborate effectively with others
• Valid driver’s license and reliable daily access to a privately maintained and insured vehicle required
• Ability to successfully complete the pre-employment process, including background checks, clearances, and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.