Customer Sales Manager II

Title: Customer Sales Manager II

               

Location: Statewide Multi Use, NC

               

Job Requisition ID: Req-272141

               

Time Type: Full time

               

About Lamb Weston

You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world. 

A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.

If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

Job Description Summary

               

The Customer Sales Manager leads and develops a segment of a regional team of field sales representatives reporting to the Director of Sales. The primary objective is to train and develop a team and achieve optimum sales results by delivering work through others as well as continued sales activities of assigned operators within the region. In meeting goals and objectives, the manager will apply national and zone strategies and apply the strategies to the current and developing book of business for the selected sales team as well as achieving the assigned personal operator KPI’s. In this role, the Team Leader will help train the sales team in utilizing syndicated data, providing business insights and actionable plans for operator customers. This position will also activate financial levers such as pricing. The role will work closely with a cross functional Lamb Weston sales team as well as the Director of Sales.

Job Description

Primary Duties & Responsibilities: 

• Work closely with Director of Sales to execute strategies and plans for the region in assigned region.

• Leading and driving work through others. 

• Maintain and grow operator relationships in assigned accounts.

• Assigned team development in creating, leveraging, and/or delivering:

• Creating and achieving goals using the cost drivers within their sphere of influence, balancing volume and profit goals to achieve results.

• Develop ambitious, articulate, consultative, and fact-based selling proposals and presentations while leveraging key insights with poise and confidence.

• Creating business plans to drive profitable value-added growth while building strong relationships with current and developing customers.

• Utilizing/pulling sales data to create scorecards with key business partners to measure plan success.

• Methods on ways to manage/document customer and sales activity in the sales system assigned by the business unit.

• Interact with cross-functional teams within Lamb Weston to ensure sales team is delivering results to meet sales plan.

• Work closely with Director of Sales to gain alignment on region objectives, strategies and goals and implement within assigned team.

• Analyze sales metrics and coach team on best practices and improvement opportunities with assigned team.

• Lead assigned team in preparation of monthly, quarterly and annual sales forecasts.

• Coach assigned team on ways to seek and action against customer feedback to generate ideas about new features or products.

• Plan and participate in training to include, but not limited to: manager training and on-boarding, sales training, sales skills and tools training, and team training.

Basic & Preferred Qualifications

Qualifications:

• • Education: Bachelor’s degree in similar field preferred.
  • Experience: 5+ years of sales experience, management experience preferred. 
  • Computer Skills: Ability to use a variety of computer technologies and tools including, Microsoft Suite, CRM (Salesforce.com preferable) use, and other sales tools (Tibersoft, PROs, DOMO). 
  • Communication: Strong written and verbal skills and ability to negotiate. Ability to read, write and speak in English required. Bilingual/Multilingual skills desirable.  
  • Strong business management skills, including financial management skills and a strategic mindset.
  • The ability to travel independently, valid U.S. drivers’ license, and ability to meet Company driving standards. 
  • Travel up to 25% of the time including local and overnight. 

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive.  Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision

• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts

• Well-being programs including companywide events and a wellness incentive program

• Paid Time Off

• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance

• Family-Friendly Employee events

• Employee Assistance Program services – mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

               

Anticipated Close Date

The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs.

               

Anticipated Close Date: 01/01/2027

               

Pay Transparency

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role is listed below.

               

Pay Rate or Range: $117,060.00 - $175,600.00

               

Equal Opportunity Employer

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law