Job Description – Support Intern

Company Overview

About the Role

What You Will Do

• Assist respective departments with daily operational and administrative activities.
• Support team members in executing ongoing projects, assignments, and business initiatives.
• Coordinate with internal teams to ensure smooth communication and timely completion of tasks.
• Maintain records, update spreadsheets, and manage departmental documentation.
• Conduct basic research, collect information, and prepare reports as required.
• Assist in preparing presentations, reports, trackers, and other business documents.
• Follow up with relevant stakeholders regarding pending tasks, deliverables, and updates.
• Support data entry, database management, and information organization.
• Participate in team meetings and provide updates on assigned tasks.
• Identify opportunities to improve workflow efficiency and support process improvements.
• Handle assigned responsibilities with accuracy, confidentiality, and accountability.
• Perform additional tasks and responsibilities as assigned by the reporting manager.

What We Are Looking For

• Basic knowledge of MS Office, particularly Excel, Word, and PowerPoint.
• Familiarity with Google Workspace tools such as Google Docs, Sheets, and Slides.
• Good written and verbal communication skills.
• Basic understanding of documentation, reporting, and data management.
• Ability to perform online research and organize information effectively.
• Basic knowledge of email communication and professional correspondence.
• Willingness to learn new tools, technologies, and business processes.
• Familiarity with AI tools such as ChatGPT will be an added advantage.
• Ability to coordinate with multiple teams and manage assigned tasks efficiently.

• Strong willingness to learn and develop professional skills.
• Good interpersonal and communication abilities.
• Positive attitude and a proactive approach to work.
• Strong organizational and time management skills.
• Attention to detail and accuracy in task execution.
• Ability to multitask and prioritize responsibilities.
• Team player with the ability to work independently when required.
• Adaptability and openness to feedback.
• Professionalism, discipline, and accountability.

Education & Experience

• Bachelor's degree or currently pursuing graduation in any discipline.
• Candidates from Business Administration, Commerce, Management, Computer Science, Arts, or related backgrounds are encouraged to apply.
• 0–1 year of experience in administrative support, operations, coordination, or related activities.
• Freshers and recent graduates are welcome to apply.
• Prior internship experience in any department will be an added advantage.
• Basic computer knowledge and proficiency in MS Office or Google Workspace are preferred.

Why Join AI CERTs®?

• Opportunity to work with a global organization at the forefront of Artificial Intelligence education and certification.
• Gain practical corporate experience by working with different business functions and departments.
• Exposure to the growing EdTech, AI, and professional certification industry.
• Learn directly from experienced professionals and industry experts.
• Collaborative and inclusive work culture that encourages learning and innovation.
• Opportunities to develop communication, coordination, organizational, and technical skills.
• Build a strong professional foundation with exposure to real-world business operations.