Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Data Governance
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure seamless operation. The position demands vigilance and adaptability to manage and resolve complex challenges that impact business continuity, ensuring that all components function efficiently and effectively throughout the day.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system reliability and performance.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to prevent recurring issues.
- Support junior team members by sharing knowledge and providing guidance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Data Governance.
- Strong understanding of data quality management and compliance frameworks.
- Experience with data lifecycle management and metadata management practices.
- Ability to analyze and interpret data policies and standards to ensure adherence.
- Familiarity with tools and techniques for monitoring data integrity and security.
- Excellent problem-solving skills with attention to detail in managing data assets.

Additional Information:
- The candidate should have minimum 3 years of experience in Data Governance.
- This position is based at our BDC7C - SEZ office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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