Job Description

It’s about expecting great things and making them happen.

Are you known for your attention to detail and exceptional organizational skills? Do you have a knack for moving things forward? Do you like working in a behind the scenes environment and have a goal-oriented mindset? If so, being a Treasury & Cash Support Specialist I with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Treasury & Cash Support Specialist I with Frost, you are our backbone. In this role, you will be responsible for onboarding and configuring treasury services for our small business clients. You are a self-starter and take the initiative to verify that all customer requests and information correlate to current service parameters and specifications. Processes and procedures are your passion, and you enjoy having the freedom to assist with customer service inquiries related to treasury management. More than that, this role is about providing top-quality service and doing it with integrity, caring, and excellence in mind.

What you’ll do:

• Onboard and configure treasury services for small business clients
• Apply knowledge of treasury products and services to meet small business client needs
• Support commercial card setup and related processes
• Provide backup support for customer service inquiries and issue resolution related to treasury management
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Excellent written and verbal communication skills
• Proficiency in Microsoft applications

Additional Preferred Skills:

• Experience in treasury management, general banking, or other relevant experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.