Front of House For San Mateo Fast Casual Restaurant

Description

FOH Team Member Curry Up Now, San Mateo

Indian Born, California Raised. We've been slinging halal Indian street food since 2009, when Akash and Rana Kapoor rolled out a single food truck in the Bay. Today we run multiple Bay Area locations, a national franchise system, and a kitchen culture that takes the food seriously and the room not too seriously. We're hiring an FOH Team Member to be the first face our guests see at our San Mateo location.

Compensation

• Hourly wage: $18.00 – $22.00 per hour, depending on experience
• Tips: This position participates in a pooled tip program, distributed per company policy. Tips are in addition to the hourly wage and do not offset the minimum wage.
• Free shift meal every shift you work
• Discounted meals at all Curry Up Now locations
• Paid sick leave in compliance with California and San Mateo law (1 hour earned per 30 hours worked, up to the legal maximum)
• Commuter benefits
• Paid rest breaks (10 minutes for every 4 hours worked) and meal breaks (30 minutes for shifts over 5 hours), per California law

What you'll do

• Greet every guest like they're the first one through the door that day
• Take orders, ring them up accurately, and own the cash drawer for your shift (open, close, reconcile)
• Run food and drinks to tables, bus tables, and reset for the next guest
• Keep the dining room, restrooms, and entry area clean throughout the shift
• Answer guest questions about the menu, spice levels, ingredients, and dietary needs (we'll train you on all of it)
• Handle complaints calmly and loop in a manager when needed
• Run end-of-day close: cash count, deposit prep, station cleanup, and shift handoff
• Pitch in on production or expo during rushes when the team needs an extra set of hands

What we're looking for

• You like people. You can read a room and adjust your energy
• You can stand and move for the length of a full shift
• You're comfortable handling cash and a POS system, or you'll learn fast
• You show up on time, in clean uniform, ready to work
• Restaurant or retail experience is a plus but not required — we hire for attitude and train the rest

Reports to:  Restaurant Manager.

Schedule

Part-time and full-time shifts available. Includes weekends and evenings. Schedule provided 2 weeks in advance.

Physical requirements

• Stand, walk, and move for the duration of an 8-hour shift
• Lift and carry up to 50 lbs occasionally (cases of product, bus tubs, supplies)
• Reach, bend, and stoop throughout the shift
• Work in an environment that includes wet floors, heat from the kitchen, and elevated noise during rushes
• Skid-resistant shoes required (we'll tell you where to get them)

Equal Opportunity

Curry Up Now is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for applicants and employees with disabilities, let us know what you need and we'll work with you.  Employment with Curry Up Now is at-will. This job description outlines the primary responsibilities of the role and is not an exhaustive list. Duties may change as the business requires.

Requirements

What we're looking for

Required

• Authorized to work in the United States
• California Food Handler Card (CFHC) within 30 days of hire we'll point you to the $15 online course
• Reliable, on time, and willing to work the schedule we agree to (full-time or part-time, including weekends and evenings)
• Comfortable handling cash and learning a POS system
• Clear communication in English
• Able to manage multiple tasks at once during a rush taking orders, answering questions, expediting

Preferred

• 1+ year of experience in food service, retail, or any guest-facing role
• Spanish a plus
• Familiar with basic computer use (email, scheduling apps, POS)

What we look for in every hire

• Shows up consistently and on time
• Reads the room and adjusts energy to the guest
• Handles pressure during rushes without losing the smile
• Well-groomed and in compliance with our uniform standards
• Takes ownership owns the cash drawer, the dining room, and the guest experience for the shift