Senior Specialist, Revenue Analyst

Overview

 

About Business Unit:

 

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.

 

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Oversee and ensure the accurate execution of daily Cash Log operations, including review of unallocated cash, coordination with the Cash Team, and validation of payment updates in Salesforce.
• Provide supervisory review of client-specific reporting (AR, Cognos, and ad hoc management reports) to ensure accuracy, completeness, and on-time delivery.
• Serve as the primary escalation point for complex internal inquiries, driving timely resolution with appropriate documentation, root-cause identification, and follow-through.
• Maintain accountability for the team’s operational performance, compliance adherence, and achievement of service level expectations.
• Provide day-to-day supervision, guidance, and coaching to Revenue Analysts, ensuring role clarity, balanced workloads, and aligned performance expectations.
• Ensure consistent adherence to recordkeeping standards and reconciliation controls across all revenue, cash, and payment-related activities.
• Supervise monitoring of prepaid advertiser accounts within the 10-day negative balance grace period, ensuring timely outreach, risk identification, and escalation as needed.
• Manage reviews of deactivated advertiser accounts, validating payment receipt and authorizing reactivation in accordance with established policy.
• Oversee issuance of final invoices and collection of past-due balances, ensuring collection efforts align with internal policies and contractual terms.
• Ensure credit and collections policies are applied consistently; identify gaps, risks, or non-compliance and implement corrective actions.
• Monitor aging trends and payment behaviors, proactively calling out risk exposure and recommending mitigation actions to leadership.
• Partner with Finance, Billing, and Credit teams to support audit readiness, policy compliance, and continuous improvement initiatives.
• Review team deliverables for quality and accuracy, providing actionable feedback, coaching, and development support.
• Support onboarding and training of new team members, ensuring effective knowledge transfer of processes, systems, and controls.
• Foster a collaborative, accountable team culture by reinforcing standard processes and shared ownership of outcomes.
• Lead and/or support special projects and process improvement efforts to enhance efficiency, accuracy, and scalability.
• Strengthen intra- and interdepartmental communication, partnering with Sales, Finance, Billing, and Operations to resolve issues and improve workflows.
• Identify recurring issues and operational inefficiencies; recommend process enhancements and control improvements to management.
• Bring up material risks, delays, or control issues promptly with a solutions oriented approach and clear mitigation actions.

Qualifications

• Graduate in Finance/Accounting/Billing/O2C (or equivalent experience)
• 8+ years’ experience.
• Strong communication and analytical skills.
• Strong Excel skills and strong knowledge of Microsoft Office suite.
• Able to work with a sense of urgency and without hands on supervision. 
• Ability to display initiative and ownership.
• Proactive and able to anticipate needs and issues before they arise. 
• Must be detail oriented with a passion for accuracy and possess good organizational skills.
• Strong customer service skills 
• Flexible as responsibilities may shift over time.
• Good knowledge and understanding of accounting principles.
• Good Team management Skills

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

 

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

 

Epsilon is an Equal Opportunity Employer.  Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.