- Salary
- $18+/hr
- Location
- Centennial, CO
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Experience
- 18+ years
- Education
- High School
- Visa
- Not sponsored
- Source
- ApplicantPro
Description
Looking to make a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial in the colorful State of Colorado. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion. HSPPR welcomes you to apply for this exciting opportunity at our socially conscious organization.
Job Summary
The Animal Law Enforcement (ALE) Data Entry Support Specialists are key to the successful completion of the Department's Mission, Vision, Values and Goals. Employees assigned to this Division are expected to perform a variety of support functions to include Data Entry, Quality Control, and Mail Processing.
HSPPR's Mission Statement: HSPPR offers compassionate care to animals, supports safe communities, and provides socially conscious sheltering.
The Animal Law Enforcement Support Specialist supports HSPPR's mission by providing critical administrative and operational support that helps Animal Law Enforcement serve animals and the community effectively and efficiently. Through accurate data entry, quality control, licensing support, case documentation, and communication with the public, this role helps promote safe communities, responsible pet ownership, and compliance with animal welfare laws and ordinances. By ensuring records, reports, and processes are handled with professionalism and accuracy, the position contributes to compassionate care for animals and socially conscious sheltering practices.
Key Duties and Responsibilities
This job description includes major duties and responsibilities of the job. It is not to be construed as including every task inherent in the position.
- Completes preliminary quality control and reports issues to the Officer's direct supervisor;
- Completes data entry in Network Fleet (Reveal) after services are completed on Animal Law Enforcement vehicles;
- Seals records when requests are received from the courts;
- Assists with uploading evidence to Sharepoint and LEA;
- Enters new addresses into the Chameleon database;
- Monitors the ALE inbox, enters calls for service, submits Crimestoppers dispositions, and responds to Accela requests;
- Edits and submits bite reports to the Health Department;
- Uploads various documents to Chameleon;
- Completes various duties associated with animal licensing programs for all divisions of the Animal Law Enforcement Department;
- Assists the Accounting Department in triweekly mail processing;
- Demonstrate accuracy and thoroughness in entering pet licenses;
- Assists in the data entry of monthly rabies reports received from local veterinary clinics;
- Prepares weekly Bite Blotter data;
- Collects subpoenas and creates court packets;
- Assists with summons and warning data entry;
- Update HSPPR records with case dispositions on summonses;
- Represents Animal Law Enforcement and the contracted jurisdictions in a professional and courteous manner at all times;
- Complies with all Animal Law Enforcement policies and procedures and training guidelines;
- Assists citizens with interpretation and understanding of animal ordinances, department procedures, and responsible pet ownership;
- Promotes Humane Society programs, services, and development;
- Stays abreast of current industry trends, changes in ordinances, and policy and procedures;
- Keeps Animal Law Enforcement Leadership informed of progress and potential conflicts;
- As assigned, safely and properly trains, coaches and assists trainees and individuals completing cross training with all of Animal Control Officer positions;
- Promptly reports violations of policy and procedure and/or conduct unbecoming to Animal Services Leadership;
- Strives to maintain a positive and professional attitude at all times.
Other
- Commitment to the mission, values, goals, and success of HSPPR
- Other duties and tasks as assigned by the Department and/or Leadership
Supervisory Duties
None
Physical Demands
- Regularly sits at computer station.
- Must be able to lift a minimum of forty pounds with reasonable accommodations.
- Typically stands, bends, stoops and crouches.
- Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.
- Periodically drives a HSPPR Vehicle to perform duties.
Schedule Requirements
- Monday - Friday.
- The ALE Data Entry Support Specialist will generally work five (5) eight-hour shifts per week; however, the schedule may change as needed and on short notice.
- Duty hours will vary and will generally between 8:00 am and 5:00 pm.
- The schedule may include evening, weekend, and holiday work as needed
- Fully on-site.
Education/Experience Necessary
Minimum Experience, Training/Certification, and Performance Standards:
General
The successful applicant must be able to meet or exceed minimum education, experience, and abilities necessary to perform ALL the job functions, unassisted, and at a pace and level of performance consistent with actual job requirements. Once individual has completed training program, employee will perform assigned duties within established policy and procedures and shall maintain minimum performance and training standards which are subject to change to keep pace with industry and Department Standards.
Minimum Requirements
- Sincere interest in the mission, vision, values, and goals of The Humane Society of the Pikes Peak Region and Animal Law Enforcement;
- Must be a U.S. Citizen;
- At least 18 years of age;
- Ability to effectively read, write, interpret, communicate, perform basic problem solving, and perform basic math as commonly expected from completion of a High School Diploma or Equivalent Education;
- Valid Colorado Driver's License and insurable driving record;
- Have no convictions for felonies or crimes of moral turpitude;
- Pass various qualifying exams and background investigations.
Abilities
- Ability to perform under stress and perform abilities consistent with administrative support functions.
- Establishes and maintains effective relationships with peers, supervisors, and the public.
Minimum Experience Preferred
- 1 year of previous customer service experience preferred.
- 1 year of previous data entry experience preferred.
Minimum Performance Standards
- Learn the basic functions of the ALE Data Entry Support Specialist position (licensing sales/lookup, data entry/quality control, and mail processing) through a combination of academic and field training programs.
- Utilize the shelter's computer software to complete data entry in a timely and proficient manner.
**Application Deadline: August 27th, 2026 or until position is filled**
Benefits include:
Health Insurance ~~ 401K with employer matching up to 4% of salary ~~ Dental and vision* Insurances ~~ Supplemental Group Insurance* ~~ Short and long term disability Insurance ~~ Paid time off ~~ Holidays ~~ Direct Deposit ~~ Personal Pet Perks
(*) Employee pays the full premium
The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer. To learn more about this program, go to https://studentaid.ed.gov/sa/.
The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community.
Core Values Statements-
- Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
- Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
- Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
- Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
- Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
- Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.
As a condition of employment with HSPPR, you will be required to authorize HSPPR and ProScreening to conduct a background check before confirming an employment start date. The background check will include a criminal investigation, verification of citizenship/immigration status, and a motor vehicle record. By applying for this position, you acknowledge and agree that any offers of employment will be contingent upon completion of the background check to the satisfaction of HSPPR.
In consideration of any offers of employment made as a result of your interest in this position, by applying for this position, you hereby waive any and all claims that you may have against HSPPR for invasion of privacy in respect to drug testing and background checks as listed above.