The Procurement Operations Analyst is responsible for the day-to-day procurement operations functions. This includes, but is not limited to, providing support to various functional areas and business partners, driving spend to preferred suppliers, enforcing compliance, and identifying areas of system, process, and total cost of ownership improvement.

RESPONSIBILITIES:

• Provides support to Category Managers in support of maintaining supplier relationships

• Coordinates the Supplier Onboarding process with internal stakeholders to ensure all requirements are properly completed

• Drive the No PO No Pay Policy by working with end users, category managers, and suppliers

• Quality checks of Purchase Requisitions to ensure end users are utilizing proper business processes and preferred suppliers

• Act as point of escalation for any Purchase Requisitions needing senior level review and / or action

• Performs the Spot Buy process to drive savings

• Identifies system and process improvement opportunities

• Provides support and customer service to end users and suppliers when necessary

SKILLS:

• Ability to plan and carry out assigned projects

• Able to balance multiple tasks at once

• Adheres to processes and policies

• Showcases ability to deal with ambiguity and is decisive

• Possesses strong written and verbal communication skills

• Plans and carries out assigned projects, resolves conflict, and coordinates work with others

• Builds strong and lasting partnerships with key internal and external stakeholders

• Works independently and with team members from different backgrounds

• Manages individual development and other assigned duties

QUALIFICATIONS:

• Education: Bachelor’s degree in Business Administration, Supply Chain, Finance or other related field

• Excellent communication skills in English (B2+ or higher) and ability to collaborate across functions and geographies.

• Experience: 1–3 years of experience in Procurement Operations, Purchasing, Supply Chain, Procure-to-Pay, or a related function.

• Hands-on experience processing or reviewing purchase requisitions and purchase orders.
• Experience working with suppliers and internal business stakeholders.
• Experience using an ERP, purchasing, or eProcurement system.
• Experience analyzing data using Microsoft Excel.
• Understanding of procurement policies, controls, and compliance requirements.
• Experience with SAP, Ariba, Coupa, Oracle, or similar procurement platforms.
• Experience supporting supplier onboarding or vendor master processes.
• Experience with spot buying, RFQs, or tactical sourcing.
• Experience with spend analytics, Power BI, or procurement reporting.
• Experience working in a shared services, global, or multinational environment.

Benefits:

• This is a hybrid position based in Ultra Park II, Lagunilla (Heredia). On-site presence is required only when necessary, such as for meetings, trainings, or collaborative activities, in alignment with the company’s telework agreement, which currently requires employees to work on-site three (3) days per week)

• Private Medical Insurance

• Asociacion Solidarista

• Life Insurance

• Personal Day Off

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available