- Location
- ROYAL DIRECT CALL CENTRE, 1260 TAYLOR AVE:WINNIPEG, Canada
- Type
- Full-time
- Department
- Operations
- Seniority
- Entry
- Closing date
- Today
- Source
- Workday
Description
Job Description
What is the opportunity?
The Associate Operations Representative - Deposit Processing is responsible for processing routine data entry and on-line input of transactions using basic understanding of products/ processes and technology applications. This role focus is on meeting throughput targets with accuracy. This function has direct client impact through transactions processed, it is not a client facing role. This will be an 8:00am - 4:00pm position.
What will you do?
- Process ATM batch content following established procedures.
- Process Business/Commercial client cash/cheque deposits following established procedures.
- Meets established throughput targets.
- Fully understands and complies with privacy/confidentiality requirements and code of conduct guidelines.
- Process and balance inbound ATM or Business Deposit cash/coin
- Exercises due diligence in following operational risk policies, procedures
What do you need to succeed?
Must Have
- Previous Banking Experience and/or Entry level – 2+ years cash handling experience
- Strong organizational & decision-making skills.
- General math skills and accounting/reconciliation skills
- Very good physical dexterity, key stroke speed and accuracy are important in order to effectively meet processing targets.
- Possesses efficient and accurate data entry abilities
Nice to Have
- Proficient communication skills
- Ability to work independently and as part of a team
- Requires the physical lifting of work bag contents (max 20 lbs)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.